This paper seeks to review the role of social networks in knowledge management in the business context of consulting firms. Real cases are used to illustrate knowledge management efforts in consultancies. Based on the case study findings, we identify social networks as key ingredients of knowledge management in consulting firms. Therefore, we discuss social networks aspects and provide an accou...

Organizations have capabilities for creating and sharing knowledge (intellectual capital) that give them their distinctive advantage over other institutional arrangements, such as markets (Ghoshal & Nahapiet, 1998). But, what is the basis of a firm’s knowledge development capabilities? At least in part, the answer is that these capabilities stem from the social capital that an organization poss...

the main purpose of this study was to investigate the factors influencing personnel’s attitude toward knowledge sharing in agricultural extension and education organization in iranian ministry of jihad-e agriculture. a survey method was employed for the study, with 110 personnel being randomly selected as a sample out of 140 personnel who were working in the organization and finally 80 question...

Social content collection sites on the Web allow communities of interest to create and share information at unprecedented scale. As a point of reference, MediaWiki (the wiki that powers Wikipedia) has millions of installations that allow non-­‐programmers to contribute content. However, because the content in these sites has very little structure the information cannot be easily aggregated to a...

In [31] a theory of human computation, analogous to Turing’s theory of machine computation is discussed. The issue there is whether there might be an analogue to Church’s thesis in this human domain. Examples of human algorithms discussed include the making of scrambled eggs. By comparison, Lynn Stein in this volume discusses the making of a peanut butter and jelly sandwich. Neither she nor us ...

Social networks are the ‘connections’ that individuals utilise through various modes of communication to conduct their work. These communications come in the form of email, instant messaging, phone calls, wikis, blogs, face-to-face interactions, etc. These connections make up the central nervous system of information intensive organisations. The information that workers use to analyse, explore,...

today service organizations operate in highly dynamic and competitive environment where improving performance depends on effective utilization of intangible assets. accordingly, this study investigated the intervening role of social capital in the effect of social media assimilation on the quality of organizational knowledge and innovational performance. this study has been done in a sample of ...