نتایج جستجو برای: self service

تعداد نتایج: 835832  

Journal: :IJSTM 2010
Amanda Beatson

The incidence of self-service technology, where the consumer delivers the service themselves using technology, is increasing in the service encounter. The majority of research into the service encounter has explored the more traditional encounter, that involving the consumer and a service provider. Consequently, there is still a great deal unknown about self-service technology. One area that is...

Journal: :IJESMA 2009
Calin Gurau

The rapid development of online self-service applications has created the need for empirical studies about consumers’ perceptions and behaviour during the adoption and use of such systems. An essential condition for understanding the elements that can enhance the adoption and use of these online systems is to identify the main factors that define the quality of self-service applications from th...

2007
Steffen Bleul

One of the salient features of Service-Oriented Architectures is that services can be deployed and removed at runtime. But service replacement and management for service processes is a demanding task in complex IT-Systems, especially under additional constraints like optimizing the Quality of Service of a service process. A self-managing system is desired but missing. We have already achieved s...

2013
Alberto Abelló

Self-service business intelligence is about enabling non-expert users to make well-informed decisions by enriching the decision process with situational data, i.e., data that have a narrow focus on a specific business problem and, typically, a short lifespan for a small group of users. Often, these data are not owned and controlled by the decision maker; their search, extraction, integration, a...

2004
Luciano Baresi Sam Guinea

Service-oriented architectures are emerging as a solution to integrate components in unstable and evolving contexts. The discovery phase supports flexible and dynamic component bindings. Bindings can occur either at deployment time or at run-time. Because of dynamicity, however, bindings can fail. The paper identifies and classifies the main faults of service-oriented systems and sketches some ...

2009
Donato Barbagallo Cinzia Cappiello Chiara Francalanci Maristella Matera

The availability of a huge amount of information on the Web raises a set of issues concerning the research, the selection, and the representation of trustworthy sources and services. This paper describes a new research, which we have recently started and that aims at developing a platform to support users in the creation of mashup-based personalized self-service environments, where the users ca...

2011
Franco Zambonelli Gabriella Castelli Laura Ferrari Marco Mamei Alberto Rosi Giovanna Di Marzo Serugendo Matteo Risoldi Akla-Esso Tchao Simon A. Dobson Graeme Stevenson Juan Ye Elena Nardini Andrea Omicini Sara Montagna Mirko Viroli Alois Ferscha Sascha Maschek Bernhard Wally

Self-aware Pervasive Service Ecosystems Franco Zambonelli a, Gabriella Castelli a, Laura Ferrari a, Marco Mamei a, Alberto Rosi a, Giovanna Di Marzo b, Matteo Risoldi b, Akla-Esso Tchao b, Simon Dobson c, Graeme Stevenson c, Juan Ye c, Elena Nardini d, Andrea Omicini d, Sara Montagna d, Mirko Viroli d, Alois Ferscha e, Sascha Maschek e, Bernhard Wally e a Università di Modena e Reggio Emilia b ...

2014
Tatiana Aubonnet Noemie Simoni

We introduce a self-control integrated service component aiming at ensuring Service Level Agreement management. Our approach based on quality of service has two important points: the contract description (supply and demand) and the contract management. The self-control in service components allows us to react dynamically (operational decision) and the autonomic loop enables us to manage the ser...

Background & Aim: Self-efficacy of correct pain management and emotional intelligence are the most responsibilities of nurses, which, if properly considered, will reduce patients' pain, better manage patients, increase the quality of patient care, quickly return of the patients to daily life, reduce the length of stay in hospital, and reduce treatment costs. Therefore, the present study was con...

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