abstract background: quality of care is of great importance in health services as these services have the important mission to preserve health, and to give care to the society. the present study aimed to investigate the quality of midwifery services from the viewpoint of the clients, under coverage of health care centers in isfahan, through servqual model. materials and methods: this descriptiv...

background: quality management is one of the most effective strategies for improving the health systems performance in developed and developing countries. the main goal of this study was identifying the most important aspects of quality management and preparing an appropriate model for health system. method: this research was a comparative study on quality management models in the health system...

From the Undersecretary of Health, Mexico City, Mexico. Corresponding author: Enrique Ruelas, MD, Undersecretary for Innovation and Quality, Secretary of Health of Mexico, Lieja 7, 1er. piso, Col. Juarez 06696, Mexico D.F. vey respondents rated quality as the major health care problem, followed by insufficient resources (30%), limited access (11%), and high costs (9%) (1). Interestingly, when t...

The Value-Driven Health Care initiative and the Executive Order (EO) that underpins it invert the cost/quality equation and proceed from the premise that improving quality first--in terms of both care and system management--will reduce costs and elevate value. Equally essential to the success of the initiative is transparency: access to information that will empower consumers to save on quality...

BUMC PROCEEDINGS 2001;14:34–35 According to a recent article, Texas is in the lowest quartile of states in its delivery of health care to patients >65 years of age (1). Physicians may wonder how these statistics came about and how Baylor Health Care System (BHCS) is trying to improve health care quality. This article begins by defining quality. It then discusses the performance measures and the...

BACKGROUND The Iranian health system, under the banner of family physician (FP) programme, has undergone substantial reforms to change utilization of health services, improve quality of care and enhance affordability. The national implementation of FP initiated in 2005 in parallel with rural health insurance (RHI) in rural areas and cities of <20 000 populations in Iran. The implementation of F...

All rights reserved. The reproduction or use of this work in any form or in any information storage and retrieval system is forbidden without the express, written permission of the publisher. Printed in the USA. iii The Quality Measurement and Management Project (QMMP) is a hospital industry sponsored initiative to develop quality monitoring and management toots of choice for hospitals. iv QMMP...