the need for high-quality medical equipment in the hospital supply chain has more than ever demonstrated the necessity and importance of quality management to be implemented by administrators in line with the iranian health reform plan. in this study, the game theory was used to model the strategies chosen by companies supplying medical equipment to hospitals. considering the process of self-le...

this research presents a dynamic mathematical system for modeling and simulating the quality management process in construction projects. through sets of cause and effect feedback loops, all factors that internally and externally affect the quality management process are addressed. the proposed system integrates fuzzy logic with system dynamics simulation scheme to consider the uncertainties as...

european foundation for quality management (efqm) model is a widely used quality management system (qms) worldwide, including iran. current study aims to verify the quality assessment results of iranian national program for hospital evaluation (inphe) based on those of efqm.this cross-sectional study was conducted in 2012 on a sample of emergency departments (eds) affiliated with tehran univers...

To help improve customer satisfaction management (CRM), greater emphasis is given to the aspect of quality in the supply chain. And improve supply chain performance through integrated business management and strategic partnerships. On the other hand, strategic supply chain management decisions are made at a company level that determine benefits and efficiencies of the supply chain and effective...

introduction: measurement of diabetes management effectiveness includes the process of care and its quality, health outcome and response to care before everything; it needs a conceptual framework about this universal disease. minimum data set (mds) of diabetes make this framework by using standard data element with unique definition and effectiveness indicators preparation of diabetes managemen...

We propose a novel approach to characterize the effect of quality management on IS. A non-linear model has been developed based on the theory of dynamic systems. In our model we assume five hypotheses e.g that the effects of quality management to be either positive or negative depending of the intensity on measures taken. Furthermore it is supposed that a time lag exists between a measure taken...