Companies pursuing extension of their activities and new companies in establishment phase are using various concepts and techniques to consider location decision, because location greatly a®ects both ̄xed and variable costs and on the overall pro ̄t of the company. This paper suggests a new use of quality function deployment (QFD) for facility location selection problem instead of applying it to ...

Quality of higher education is its ability to produce a steady flow of people with high intelligence and commitment to learning that will continue the process of transmission and advancement of knowledge. Quality Function Deployment (QFD) is one of the Total Quality Management (TQM) techniques which can be applied for process and design improvement. This study uses QFD as a tool for quality imp...

Die BBE Handelsberatung GmbH vertreibt seit Jahren erfolgreich ein Excel-basiertes Tool für Unternehmensplanung und Controlling. Im Rahmen eines vom Bayerischen Staatsministeriums für Wirtschaft, Infrastruktur, Verkehr und Technologie geförderten Projekts, sollte dieses Tool zu einer Internet-basierten Lösung weiterentwickelt werden. Dabei war für BBE klar, dass man einen externen Partner brauc...

This paper identifies the Quality Function Deployment (QFD) as a tool in eco-design that can be used to identify customer desires, needs and requirements and to evaluate and characterise them into different categories, thereby building up an overall picture of customer value. It further argues that QFD can be more effective to the extent that it incorporates green engineering objectives, becaus...

quality of products and services is considered as a key factor for customer satisfaction. quality function deployment (qfd) is known as a critical tool for translating voice of customers to prioritize technical requirements of a production. the level of this satisfaction depends on the number of fulfilled requirements. it should be noted that this level varies according to the possible constrai...

Quality is the link that attracts customers. The Technical Institutes are processor which introduces quality products (technocrats) in the market. Changing scenario has compelled for Quality improvement in the institutes and this can be achieved only by improving conditions prevailing in the institutes. Traditional methods of designing disregard the voice of customers as well as disregard the c...

Quality is an indispensible requirement in the health field, and its pursuit is necessary in order to meet demands by a population that is aware of its rights, as part of the essence of good work relations, and to decrease technological costs. Quality thus involves all parties to the process (users and professionals), and is no longer merely an attribute of the health service. This study aimed ...

in this ever changing business scenario, success of the company lies in understanding the customer preferences, tastes and anticipating the changes required in existing or new products being offered. it was desired to develop a model which allows decision makers to decompose a complex problem in a hierarchical structure to show the relationship of the goals, objectives, criteria and alternative...

This paper employs Quality Function Deployment (QFD) methodology to translate customer needs and requirements into the quality characteristics to improve quality for an existing product to develop a new consumer product. The traditional quality function deployment technique consists of six steps. The purpose of the first step is to measure the voice of the customer that reveals his/her needs an...