PURPOSE To determine whether the concept of 'cost of quality' and the techniques used for its study in the industrial sector are also applicable to hospitals. DATA SOURCES We undertook a systematic review of the literature published since 1992 (five electronic databases and a manual search) using keywords relating to quality of health care and costs. STUDY SELECTION We selected all articles...

This paper presents a Quality of Security Service (QoSS) costing framework and demonstration. A method for quantifying costs related to the security service and for storing and retrieving security information is illustrated. We describe a security model for tasks, which incorporates the ideas of variant security services invoked by the task, dynamic network modes, abstract security level choice...

Primary care must be reengineered to improve outcomes and affordability. To achieve those goals, WellPoint invested in ten patientcentered medical home pilots that encourage care coordination, preventive care, and shared decision making. Two of the three pilots described in this article—in Colorado and New Hampshire—layer incentive payments for care coordination and quality improvement on top o...

Enhancing the speed and competition in an exhibition of services and products motivated the companies to provide high-quality products to the customers. One of the effective strategies to reach these goals is to create working groups. These groups can help the companies to improve the quality and exposure of their services along with reducing the costs. This approach is applicable in the health...