نتایج جستجو برای: quality and cheep public services

تعداد نتایج: 16999218  

Background & purpose: In the health sector, in addition to the important consequence of treatment, health system should meet the expectations regarding the desirability of services. Expectations and perceptions of patients about the desirability of services play an important role in selecting hospitals, their loyalty to the organization & replanning to purchase. Thus the present study has been ...

Journal: :مدیریت دولتی 0
بهزاد قره خانی کارشناس ارشد مدیریت دولتی، مؤسسة عالی آموزش و پژوهش مدیریت و برنامه ریزی، تهران، ایران حبیب الله طاهرپور استادیار مدیریت، مؤسسة عالی آموزش و پژوهش مدیریت و برنامه ریزی، تهران، ایران فرج الله رهنورد دانشیار مدیریت، مؤسسة عالی آموزش و پژوهش مدیریت و برنامه ریزی، تهران، ایران فرخ مصطفوی استادیار علوم اجتماعی، مؤسسة عالی آموزش و پژوهش مدیریت و برنامه ریزی، تهران، ایران

the current research aims to identify and prioritize the factors affecting public trust in government agencies in tehran. for this purpose, 39 variables that affect public trust were extracted by reviewing the literature of the context, then, they were used for preparing the questionnaire. research methods are descriptive, exploratory, applied and fieldwork. validity and reliability of the ques...

ژورنال: طلوع بهداشت یزد 2014
حرمحمدی, مریم , سلاجقه, سنجر , عسکری, روح الله ,

Introduction: Improvement of healthcare management and quality and assurance of services for the public and healthcare system have been increasingly taken into consideration. The present study evaluates the relationship between coaching management style and quality of the services in teaching hospitals of Yazd in 1391 using a PLS path modeling approach. Methods: Data were gathered using adesc...

Journal: Physical Treatments 2017

Purpose: Providing better services in physiotherapy clinics, awareness of perception and expectation of clients in these clinics, and determination of the gap between these two components, are of utmost importance. This study aimed to investigate the gap between expectation and perception of the physiotherapy patients using government health centers in Zahedan City, Iran.  Methods: A samp...

پایان نامه :دانشگاه آزاد اسلامی - دانشگاه آزاد اسلامی واحد تهران مرکزی - دانشکده زبانهای خارجی 1391

abstract: proverbs are of the language materials which of the food of any language depends on the quality and quantity of these same materials. in the present research, the researcher tried to present the ramsarian proverbs according to four variables of color, fruit, plantsand animals that selected from the book of the members of each of these four variables, put them into the spss system fo...

Purpose: The purpose of this study was to develop a strategic plan to improve the quality of public libraries in order to resolve financial barriers and better internal processes using structural modeling of interpretations of the library experts.  Methodology: This research conducted using a single cross-sectional survey fieldwork. Methods of data collection include questionnaires, interviews...

Journal: :مجله تحقیقات سلامت 0
محمد زارع زاده mohammad zare zadeh محمد رضا وفائی نسب mohammad reza vafaei nasab نجمه حاجیان nadjme hajian

introduction: quality of services extremely depends on how personnel have contact and interaction with the clients. moreover, the personnel’s attitudes and their behaviors with the clients significantly affect clients’ perception of quality of services and consequently influence their satisfaction as well as their absorption to the services of an institution. this study intends to investigate t...

Tehran suburb city rail Exploitation Company (Tehran subway) presents public transportation services to more than 3 million people in a day. Therefore, the way these services are presented and customer satisfactions’ rate with the services presented to enjoy high importance. In the matters applied to the survey, first the expectations that users of this public transportation system have and the...

Purpose: This paper tried to identify and determine nine factors in EFQM Business Excellence Model for public libraries of Khuzestan province as pilot study of public libraries in Iran. Results could provide appropriate and applicable model for the evaluation of quality services in these libraries. Methodology: This research was performed with the mixed method structure (in two qualitative a...

Journal: :SSRN Electronic Journal 2011

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