Quality function deployment (QFD) is the product development process to maximize customer satisfaction. The engineering design characteristics related to product performance are specified for this purpose. For dealing with the fuzzy nature in the product design processes, fuzzy approaches are applied to represent the relationships between customer requirements (CRs) and engineering design requi...

Quality of higher education is its ability to produce a steady flow of people with high intelligence and commitment to learning that will continue the process of transmission and advancement of knowledge. Quality Function Deployment (QFD) is one of the Total Quality Management (TQM) techniques which can be applied for process and design improvement. This study uses QFD as a tool for quality imp...

Quality is the link that attracts customers. The Technical Institutes are processor which introduces quality products (technocrats) in the market. Changing scenario has compelled for Quality improvement in the institutes and this can be achieved only by improving conditions prevailing in the institutes. Traditional methods of designing disregard the voice of customers as well as disregard the c...

This study aims to present the differences between the use of QFD and its association with CVCA tool in the development of a CPM device for elbow and forearm rehabilitation. To achieve this goal, the study was divided into three steps. The development of a conceptual model that integrates the proposed CVCA + QFD tool for application in the health device development was done in the first step. T...

Although quality function deployment (QFD) is mostly used in the development of new products, the methodology is equally varied and applied as a packaging design/development tool. Since the demands of the market, i.e. users are constantly changing, the designers of all products, including packaging food designers must implement the introduced requirements into the design of their products. The ...

Quality function deployment (QFD) is one of the very effective customer-driven quality system tools typically applied to fulfill customer needs or requirements (CRs). It is a crucial step in QFD to derive the prioritization of design requirements (DRs) from CRs for a product. However, effective prioritization of DRs is seriously challenged due to two types of uncertainties: human subjective per...

There are many pressures on universities these days to reduce costs without reducing the quality of education. The author has used Quality Function Deployment (QFD) to design a new course in Total Quality Management (TQM) that has increased the student to teacher ratio in the course, grown from one section to three, and continuously sends student teams into various departments in the University...

Quality Function Deployment (QFD) is a product development methodology which is aimed at increasing customer focus in product development. Industrial research has suggested that, in variant design, the provision of customer feedback information, from fielded products similar to the product under development, could be useful to the new development. This paper investigates the use of case outcome...

Quality function deployment (QFD) is a planning tool used in new product development and quality management. It aims at achieving maximum customer satisfaction by listening to the voice of customers. To implement QFD, customer requirements (CRs) should be identified and assessed first. The current paper proposes a linear goal programming (LGP) approach to assess the relative importance weights ...

Quality function deployment (QFD) is a systematic method used for developing a product or service, that helps transforming customer requirements (CRs) into appropriate engineering characteristics (ECs). How to obtain the importance of ECs in QFD is a fundamental and crucial issue for efficiently planning resource allocation. Owing to the typical imprecision or vagueness in the QFD process, the ...