Employers worldwide place the responsibility of ensuring that graduates are employable on institutions higher learning. This study was conducted to determine employability attributes hospitality management students from private Higher education institutions. The adopted a qualitative research approach using semi-structured interviews. Purposive, judgement sampling used gather hotel managers’ th...

This study is to identify the extent of interest and convinced top management of hotels and application levels of Total Quality Management, as well as prepare and accept the application of Total Quality Management, and indicate the top management support for the application of Total Quality Management And applying this to a sample of employees in high level management for a group of first-class...

The main objective of this study was to determine if emotional labour has become a criterion in performance appraisal, job description, selection, and training schemes in the hotel industry in Nigeria. Our main assumption was that majority of hotel organizations have not built emotional labour into their human resources management schemes. Data were gathered by the use of structured questionnai...

Purpose – Implementation of environmental management systems (EMS) in hotels is gaining popularity world-wide. ISO 14001, which is the only certifying document in the ISO 14000 series, provides guidelines to set up an EMS. However, there is a paucity of information about the actual environmental measures implemented in ISO 14001 certified hotels. Therefore, the purpose of this paper is to ident...

Web 2.0 applications have been increasingly recognized as important information sources for consumers, including the domain of tourism. In the center of the travelers’ interest is the use of these applications in order to compare and choose hotels for their accommodation at various tourism destinations. It is important to investigate the issues related to the presence of the hotels on some of t...

The paper investigates the impact of foreign direct investment (FDI) on economic growth using detailed sectoral data for FDI inflows to Indonesia over the period 1997-2006. In the aggregate level, FDI is observed to have a positive effect on economic growth. However, when accounting for the different average growth performance across sectors, the beneficial impact of FDI is no longer apparent. ...

This thesis sets out to investigate the extent and nature of labour turnover in hotels. The general thrust of the work is to build up on existing knowledge. This knowledge, as appraised in a review of the past literature, is based primarily on measures and manifestations of labour turnover which are external to aD organisation. Thus, while the work starts from a broad base illustrating the over...

Access to data services via wireless LANs at private (e.g., corporations or home) and public “hot-spot” (e.g., hotels and airports) settings is becoming commonplace daily. Data access via (for profit) public wireless LAN (PWLAN) installations is typically based on user subscription and preconfigured services profiles pertaining primarily access to the global Internet. The goal of the ts-PWLAN p...

PURPOSE Airbnb is a web-based peer-to-peer (P2P) service that enables potential hosts and guests to broker accommodations in private homes as an alternative to traditional hotels. The hospitality sector has increasingly gone smoke-free over the last decade. This study identified the availability and cost of smoking-permitted accommodations identified on Airbnb. METHODS The study team searched...