background the importance of cross-border healthcare, medical and health tourism plays a significant role in the european health policy and health management. after dentistry, orthopaedic treatments are the leading motivation for seeking care in hungary, as patients with rheumatic and motion diseases are drawn to the thermal spas and well-established orthopaedic centres. this paper aims to gain...

conclusions the interaction quality and process quality were the key determinants of patient’s trust in the private hospitals of tehran. to enhance the patients' trust, quality improvement efforts should focus on service delivery aspects such as scheduling, timely and accurate doing of the service, and strengthening the interpersonal aspects of care and communication skills of doctors, nurses a...

conclusions patient and public participation in kashan hospitals are not adhered well. as the patient has an important role in improving the quality of services, more use of mass media especially local newspapers, hospital websites, and training programs are suggested to inform both the patients and public on their rights and roles in improving the healthcare services. background in the recent ...

BACKGROUND There is growing evidence that practice-based care management can improve clinical quality and reduce costly healthcare utilization. OBJECTIVES To explore how a disparate group of patient-centered medical homes (PCMHs) embedded care management in their team care environment to identify best practices. STUDY DESIGN A positive deviance approach was used to contrast care management ...

Effective communication among care team members is not easy to accomplish. Although all clinical disciplines rely upon each other while providing care to patients, the specific care processes, customary interactions, and professional hierarchy usually in place do not facilitate a team approach to care. Much of this originates with professional training. Professionals in different disciplines tr...

BACKGROUND: An integrated clinical pathway (ICP) is a key method for structuring or planning processes of care, enabling the modernization health-care delivery and coordination multiple roles, forming complete, patient-centered multidisciplinary team establishing sequence activities, promoting individual communication, collaboration, networking, transparency, reducing cost care. AIM: As there r...

Background. Missed Nursing Care (MNC) is experienced in nearly all health care facilities. Awareness of the aspects involved in the occurrence of MNC can lead to the improvement of the quality of patient care. This systematic review aims to answer the question: "What factors are involved in the incidence of missed nursing care?"   Methods. This systematic review follows the Preferred Reporting...

background: the main objective of nursing is to provide comprehensive nursing care that is appropriate to patients’ needs. however, the incidence of missed nursing care compromises the provision of comprehensive and safe care and threatens patients’ lives. thus, this in-depth qualitative study aimed to explore nurses’ experiences of missed care and factors affecting it. the aim of this study wa...

today, to increase effectiveness is a strategy for success of organizations and their viability. in health care organization not only service cost- effectiveness is a major problem for productivity and organizational management but also customer-centred is in first priority. because of these reasons, most of health organization trend to patient satisfaction for their viability. if complex proce...