Objectives. The purpose of this research is to investigate the impact of knowledge management through information systems of human resources on customer relationship management. Methods. The study population included managers and employees of Mashhad's aquatic sport centres like ‘Blue Waves’, ‘Armaghan’, ‘Surging Waves’, and ‘Sunshine Coast Park’...

the paper discusses the use of modern information technologies, and in particular geographic information systems (gis), in the management and control of major accident risk. for this purpose, the regulatory framework of the recent “seveso ii” directive is briefly described. the referencing in space of the phenomena may be defined in terms of a geometrically exact or a relative location. the for...

introduction: users of hospital information system know its problems better than others. studying their views are very important and can be especially effective in the development of the information system. the aim of this study was to investigate the users' views towards the quality of hospital information system in the training hospitals of mashhad university of medical sciences. methods: the...

introduction: in a comprehensive health approach, emphasis has been more on education and self-care than care itself, and aims to increase patient’s knowledge to give decision making and independence ability to improve quality of lifestyle. these can develop with progress of information technology. the aim of this study was to evaluate hospital information system (his) in meeting the patient dr...

Over the past 15 years, the Society for Information Management (SlM) has periodically 1 Sirkka Jarvenpaa was the accepting senior editor for this

Almost all of electric utility companies are planning to improve their management automation system, in order to meet the changing requirements of new liberalized energy market and to benefit from the innovations in information and communication technology (ICT or IT). Architectural design of the utility management automation (UMA) systems for their IT-enabling requires proper selection of ...

Executive Summary : This presentation proposes a conceptual framework for assessing the business effectiveness and quality of Information Management (IM)Services in organizations by using a Corporate Information Management scorecard. The presentation applies the ‘Balanced Scorecard’ tool used by organizations typically for management strategy and performance measurement in the area of Informati...