introduction: one of the important aspects in high quality health care system is delivering health services in an appropriate way which can lead to development of the systems. patient satisfaction is a quality indicator that has the potential to provide valuable information about the care delivered by an emergency medical services system (ems). this indicator is considered as an important marke...

introduction: knowledge is one of the most important assets of any organization and the importance of knowledge management in the information age is considered more than ever. experts believe that organizational success or failures are associated with knowledge management. both implicit and explicit knowledge management are so important in disaster management. the aim of this study is to determ...

today’s competition is promoted from firm against firm to supply chain versus supply chain, globalization and competition is a common phenomenon so each organization should make its supply chain as a weapon against the others, in doing so this paper presented a conceptual, graphical, step by step methodology to construct supply chain strategies by integrating strategic management’s theories, ap...

in order to investigate and consider the feasibility of the establishment of knowledge management at payam nour universities of golestan province elicited from reviewing the research literature, the researchers  endeavored to identify the factors affecting  the establishment of  knowledge management  and the knowledge management components, and then to consider the way of their influence as wel...

introduction: human skills, knowledge and efficiency are important factors in the success of organizations and community health centers which have a critical role in total quality management (tqm) as a management system. knowledge is necessary as a source for the organizations survival. on the other hand, in order for implementation of knowledge management, there is a need for a relatively long...

purpose – the purpose of this paper is to present a study of knowledge management understanding and usage in small and medium knowledge-intensive enterprises. design/methodology/approach – the study has taken an interpretative approach, using two knowledge-intensive south isfahan (iran) companies as case studies, both of which are characterized by the need to process and use knowledge on a dail...