s the popularity of the Malcolm Baldrige National Quality Award continues to grow, the healthcare industry has become increasingly interested in its benefits. The Malcolm Baldrige Model for Performance Excellence has now been widely emulated at local, national and international levels as a result of its success in creating strategic and operational performance improvement over the past 16 years...

Objective The aim of this study was to review organizational factors influencing successful large-scale change (LSC) in healthcare. Background LSC is necessary achieve sustained and meaningful healthcare improvement. However, readiness needs be considered promote LSC. Methods Four databases were searched for articles published between 2009 2018. Thematic analysis used identify enabling or hinde...

International organizations have raised awareness of the increasing prevalence of overweight and obesity worldwide and the impact on morbidity, mortality, quality of life, and cost of healthcare. The development and implementation of obesity prevention strategies requires the identification and understanding of determinant factors that can be influenced by effective large-scale action plans ove...

In this article we discuss how to engage in large-scale information systems development by applying a participatory design (PD) approach that acknowledges the unique situated work practices conducted by the domain experts of modern organizations. We reconstruct the iterative prototyping approach into a PD process model that (1) emphasizes PD experiments as transcending traditional prototyping b...

Hospitals are adopting advanced messaging systems to facilitate communication among healthcare personnel with the aim of improving patient care. However, users face various challenges in employing these systems, with serious consequences of miscommunication. Nevertheless, past studies on healthcare messaging systems tend to be descriptive with a lack of theoretically grounded and empirical vali...

Strategic planning is a completely valid and useful tool for guiding all types of organizations, including healthcare organizations. The organizational level at which the strategic planning process is relevant depends on the unit's size, its complexity, and the differentiation of the service provided. A cardiology department, a hemodynamic unit, or an electrophysiology unit can be an appropriat...