The success of any software development cycle for producing the software product is based on the software requirements. The elicitation of requirements is the first and most important activity in the Requirement Engineering (RE). The problems in requirement elicitation process will result in poor requirements which can lead to the development of unsatisfactory software system. Moreover, the dev...

In the rapid technological innovation and changes era, the key to the survival company is the continuous improvement of its process. In this paper, we introduce Software Process Improvement (SPI) and Quality Function Deployment (QFD); and for combining also the staged model and the continuous model in CMMI, the Software Process Improvement framework with CMMI has two parts: 1) Software Process ...

Six Sigma is a popular management strategy for the shop floor. Can it be applied to software? Software development is knowledge acquisition – it is different from industrial engineering. This paper explains the mathematical foundations for statistical thinking when lack of data samples prevents the use of proper statistics. The approach is based on Deming’s process chains and Akao’s Quality Fun...

A structured method is called quality function deployment (QFD) that translates the voice of the customer into both of the product and service development. The architecture of QFD is composed of a set of matrices that is often referred to as the house of quality (HOQ). HOQ is regarded as a part of the QFD process. The matrices of HOQ include the importance of customer requirements and the relat...

Free AccessImportant Keywordshttps://doi.org/10.14220/9783737013444.259SectionsPDF/EPUB ToolsAdd to favoritesDownload CitationsTrack Citations ShareShare onFacebookTwitterLinkedInRedditEmail About Previous chapter Next FiguresReferencesRelatedDetails Download book coverOsnabrücker Studien zur Jüdischen und Christlichen Bibel.Volume 8 1st editionISBN: 978-3-8471-1344-7 eISBN: 978-3-7370-1344-4Hi...

Traditional QFD planning method compromises contradictions between engineering characteristics to achieve higher customer satisfaction. However, this compromise trade-off can not eliminate the contradictions existing among the engineering characteristics which limited the overall customer satisfaction. QFD (Quality function deployment) integrated with TRIZ (the Russian acronym of the Theory of ...

This paper presents the concepts and principles of Quality Function Deployment (QFD) as they have been implemented by Ford company. The paper illustrates the essential linkages between external & internal customers to suppliers (i.e., 'Voice-Quality-Satisfaction' Chains). It discusses the various arguments and proposals that link together the end user customers voice to the internal customer-su...

Quality function deployment (QFD) is applied to university education system in this paper. It discusses in detail the various aspects and tools associated with QFD. Now a day’s employment competition is fiercer because of global economic crisis. So how to design education program for improving undergraduate competitiveness is focused. QFD theory is applied to education program design for satisf...

Quality Function Deployment (QFD) technique has been developed in the context of Total Quality Management, and it has been experimented in the software engineering domain. This paper illustrated how key constructs from QFD contributed to an development of a second version of a Quality Factor (QF) for a qualitative software evaluation, considering three distinctive but connected areas of interes...