Software-Qualität ist ein entscheidender Faktor für den Erfolg eines softwareintensiven Systems. Die Beherrschung der Qualität stellt aber immer noch eine große Herausforderung für Praxis und Forschung dar. Problematisch ist auch die Vielschichtigkeit und Komplexität von Qualität, die zu einer Vielzahl von nicht integrierten Insellösungen geführt hat. Eine umfassende Behandlung von Qualität wir...

Over the past years it has become evident that an evaluation system was necessary for the European Research and Competitive funded projects which are large and complex structures needing constant monitoring. This is especially so for e-Health projects. The race to complete assignments means that this area is usually neglected. A proposed framework for the evaluation of R & D project systems usi...

This paper presents a model used for assessing the quality of e-commerce systems. The proposed model is used for the analysis of user-centered quality characteristics of e-commerce systems and has formed the basis for the creation of expert evaluation checklists and surveys on user perceived quality of e-commerce systems. The paper discusses quality assessment of e-commerce systems, following t...

The use of the Internet as a means of ensuring greater visibility for products, services and information offered by companies is gaining strength in recent decades. However, it is known that to ensure satisfaction and subsequent virtual customer loyalty, it is necessary to guarantee the quality of the websites, allowing indiscriminate access regardless of the resources used, as well as rapid re...

We present a comprehensive model for quantitative evaluation and comparison of search engines. The model is based on the LSP method for system evaluation. The basic contribution of our approach is the aggregation of all relevant attributes that reflect functionality, usability, and performance of search engines. In this respect our model is fully consistent with the ISO 9126 standard for softwa...

There is a wide variety of Economic Evaluation-based Decision Support Systems (EEDSS) on the market which are highly complex. Thus, evaluating and/or selecting one that meets the requirements of a particular organization is not an easy task. Additionally the Oil Industry demands Economic Evaluation Tools (EET) that approach its processes as integrated activities: exploration, production and ref...

The quality of a product can be assessed either directly by looking into the product itself, or indirectly through assessing the process used to develop that product. In the software engineering field, there are currently numerous capability and maturity models for assessing a set of specific software processes, but very few product maturity models for those interested in assessing the quality ...

This paper presents usability perspective in the most frequently used models of software quality characteristics, namely FCM, CSQ and ISO 9126. Furthermore, it discuses the requirements, in terms of usability, in ISO 9001 quality assurance international standard (using the ISO 9000-3 guidelines for software as well), in Malcolm Baldrige National Quality Awards and in Capability Maturity Model. ...

The original conceptualization of usability was ease of use, this was later expanded into a multi-dimensional construct in ISO standards and usability literature. Such an expansion is seen as an improvement, since cross-study comparison or benchmarking cannot objectively be done without a common set of usability components being defined. The current issue lies in how these components are operat...