Self-expression and interpersonal sharing of emotion have been shown to strengthen groups. However, how to accomplish such interpersonal sharing in public settings is a challenge. In a pilot study of a prototype system, we sought to facilitate public self-expression and sharing of affective information. We followed five design principles around the concept of art-mediated self-expression and cr...

This paper argues that respect, defined as esteem for another person’s abilities and character, is an important factor in successful collaborative work. In making this claim, trust is used as the springboard for why interpersonal attitudes are important in the first place. Respect is first differentiated from trust conceptually, and then examined empirically in simulated top management teams. I...

Executive Overview In many organizations, informal networks are the primary means by which employees find information, solve complex problems, and learn how to do their work. Two forms of interpersonal trust—trust in a person’s competence and in a person’s benevolence— enable effective knowledge creation and sharing in these networks. Yet, though conceptually appealing, trust is an elusive conc...

Trusting other people is essential for modern societies, in which the sheer complexity of interpersonal relationships renders more traditional control-based strategies of interpersonal cooperation increasingly inefficient (Luhmann, 1979). There is no agreed-upon standard definition of the concept of trust, but the key idea is that “trusting a person means believing that when offered the chance,...

This social psychological analysis explores themes of trust and collective learning in teams. I describe interpersonal risks that can inhibit collective learning, distinguish psychological safety from trust, and explain why psychological safety mitigates interpersonal risks and facilitates a structured learning process in teams. Examples from field studies in several organizational settings are...

The paper contributes to a growing stream of research on consumer acculturation, examining the influence of acculturation on interpersonal trust in the banking sector. This study develops a conceptual model based on culture-based differences in cognitive and affective trust. The moderating effect of consumer acculturation level on cognitive trust, affective trust, and targets of commitment is c...

The aim of this exploratory study was to explore the relationship between self-compassion, other-compassion, closeness, trust, and social support, and to determine whether there were gender differences between variables. First, it discusses the new construct of compassion for self and others. Second, it examines the potential relationship between compassion and interpersonal communication varia...