In this paper we describe a demonstration of Traveller, an intercultural training tool for young adults between 18 and 25 years old. In Traveller, users travel to different countries and encounter ‘strange’ characters that show different behaviours depending on their synthetic culture. By interacting with these characters, users learn to deal with misunderstandings due to differences in conflicts.

Academic courses on interculturality have become a rapidly growing discipline in the West, where supranational bodies such as the EU and UNESCO promote intercultural education as a path towards improved global cultural relations. Through interviews with students who completed a university course on interculturality, this essay investigates the tenets of interculturality and problematises whethe...

Today, intercultural first acquaintance meetings are becoming more and more frequent. The aim of this study is to describe, analyze and compare Swedish, Chinese and Swedish-Chinese first acquaintance interactions. Our focus lies on a classification of the topics in monoand intercultural first-time encounters. The analysis is based on 12 arranged face-to-face first acquaintance interactions betw...

In the fast-changing modern world of today, learners need global skills for life-long learning and effective communication. Among these skills are intercultural competence and critical thinking. Although teachers have acknowledged the importance of the inclusion of global skills in their actual teaching procedures, they still need more concrete methodology and tangible pedagogical frame...

This chapter explores individual intercultural competence as an enacted capability developed through social interaction and experience with dominant local cultures and minority cultures. The authors employ a knowing-as-practice perspective, following Nicolini et al. (2003), and notions of tacit knowledge within particular domains (Sternberg et al., 1995), to suggest that the study of intercultu...

This chapter explores intercultural communication in the health and social care setting. It is written from a psychological perspective and explores some of the variables that are central to the topic of intercultural communication. Little of the current health and social care literature in Britain has addressed the issue of intercultural communication. This chapter argues that understanding mi...

With the development of global value chains misunderstandings due to different cultural habits and rules are a relevant issue. Studies show that lack of intercultural competence results in enormous losses and frictions in negotiations, sales and customer relationships. Despite the merits of training seminars general training will not be sufficient to solve the challenges of intercultural manage...

This paper reports about on-going research into interaction design patterns in intercultural remote collaboration. It proposes that interaction and interface design patterns help to communicate and generate new design knowledge in supporting intercultural teamwork. It describes methods used to observe and develop design patterns in collocated, remote and blended collaborative learning and desig...