current research examines the impact of perceived justice (including distributive justice, procedural justice and interactional justice) on perceived service quality and customer behavioral intentions (including word of mouth, trust and revisit intention).statistical sample comprises 120 customers of iran insurance company in shiraz holding automobile insurance and have record of visiting the c...

Knowledge sharing is an important variable in the knowledge management literature emphasizing the importance of social factors. Recent research has revealed that social-psychological and sociological factors are imperative to knowledge sharing. The theory of reasoned action (TRA) was designed to model how any specified behavior under volitional control is produced by beliefs, attitudes, and int...

nowadays, organizations are required to continually find new ways to grow in response to constantly changing challenges. in today’s dynamic work place, successful organizations need employees who do more than their role requirements. employees who perceive unfairness might lessen their extra-role behavior, while on the other hand employees who perceive fairness would want to contribute more to ...

this study examines the impact of organizational development and justice on behavioral indicators. for this purpose, the relationship between organizational development, organizational justice dimensions (procedural justice, interactional justice and distributive justice), and behavioral indicators (organizational commitment and organizational citizenship behavior) were examined using a concept...

This study explores the dimensionality of organizational justice and provides evidence of construct validity for a new justice measure. Items for this measure were generated by strictly following the seminal works in the justice literature. The measure was then validated in 2 separate studies. Study 1 occurred in a university setting, and Study 2 occurred in a field setting using employees in a...

the main purpose of this paper is to explore the relationship between organizational trust and organizational justice components and their role on job involvement. the method of this research is descriptive and co-relational, and the statistical sample contains 350 employees and managers of education in meybod and ardakan (yazd). data collected by moorman's (1999) organizational justice qu...

background and objectives: motivated employees are probably the most valuable resource of the contemporary organizations. evidence shows the significant impact of perceived organizational justice on the attitudes of employees, including their trust. to further investigate the issue in the context of health organizations, this study aimed to explore the relationship between perceived organizatio...

The main purpose of this study is the analysis of the correlation between organizational justice and quality of work life. This study also analyzes the correlation between organizational justice components as encompassed by three specific forms of justice perceptions; distributive justice, procedural justice, and interactional justice with quality of work life. Statistical population consists o...

Nowadays, organizations are required to continually find new ways to grow in response to constantly changing challenges. In today’s dynamic work place, successful organizations need employees who do more than their role requirements. employees who perceive unfairness might lessen their extra-role behavior, while on the other hand employees who perceive fairness Would want to contribute more to ...