today, information technology services are considered as valuable resources in all areas. for making information technology management processes purposeful and efficient in different organizations – as a competitive and strategic advantage (especially in organizations responsible for health care services) – it is necessary to recognize the level of maturity of the organization and review its pr...

This study aimed to explain the effect of information technology capabilities and organizational acceleration on performance with role innovation capacity moderator in banking sector Mazandaran province Iran during 2020-21. The statistical population includes 1400 people. In order determine sample size based Cochran's limited formula, number samples this was set at 302, which were selected by s...

This research argues that information technology (IT) capabilities can be classified in macroand micro-IT capabilities. We propose that IT infrastructure capability (a macro-IT capability) enables the development of social media and e-business technology capabilities (two micro-IT capabilities) to online engage customers and improve the firm’s customer service performance. We test the proposed ...

Purpose – This paper seeks to contribute to the management literature by providing a theoretical frame. The authors analyze the dynamic relationship and interactions that exist between three organizational capabilities (collective intelligence, knowledge management and innovation) and the correlation with decision-making effectiveness. The aim is identifying the interaction between the differen...

introduction: the healthcare sector is one of the areas affected by information technology (it). due to the importance of it in hospitals and factors affecting its use, the present study was conducted to investigate the human factors affecting the use of it among managers of university hospitals in shiraz, iran. methods: this applied and analytic study was conducted in 2014 in 7 university hosp...