compassion is central to the purpose of medicine and the care of patients and their families. compassionate healthcare begins with compassionate people, but cannot be consistently provided without systemic changes that enable clinicians and staff to collaborate and to care. we propose seven essential commitments to foster more compassionate healthcare organizations and systems: a commitment to ...

Healthcare Quarterly Vol.17 Special Issue 2014 45 Abstract The author calls for a critical assessment of the impact of investments made in the measurement of quality and safety, and reflects on whether a reorientation of some of this investment is required to realize the healthcare quality and safety improvement the system seeks. This article also reflects on several Canadian initiatives that h...

Background The main purpose of this study was to identify factors that influence healthcare quality in the Iranian context.   Methods Exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in Iranian hea...

background performance evaluation is essential to quality improvement in healthcare. the current study has identified the potential pros and cons of external healthcare evaluation programs, utilizing them subsequently to look into the merits of a similar case in a developing country.   methods a mixed method study employing both qualitative and quantitative data collection and analysis techniqu...

background and objectives: patient satisfaction is an important indicator of the quality of health and healthcare services. most relevant studies in iran have been conducted in the nation’s capital, and there is a lack of large-scale studies in other regions of this country. in order to help filling this gap, this study was designed to undertake a relatively large-scale assessment of patient sa...

Healthcare quality improvement has the potential to reduce the striking disparities in health outcomes among patients with systemic lupus erythematosus (SLE). Donabedian's framework for assessment of healthcare quality, which divides factors impacting quality into structures, processes and outcomes, provides a theoretical framework for research and interventions in quality improvement. This rev...

introduction: to promote the processes of providing medical services, patient's rights and establishing uniformity in treatment policy, the evaluation quality indexes were communicated to all general hospitals in 2002. this study evaluates the implementation of managed care guideline before their communication as evaluation quality indexes of hospitals and their relationship with communication ...

With the extremely rapid growth of data in various industries, big is gradually recognized and valued by people. Medical data, which can best reflect significance value, has also received attention from parties. In Saudi Arabia, healthcare quality assessment mostly based on human experience basic statistical methods. this paper, we proposed a model medical region integrated traditional evaluati...