a r t i c l e i n f o An enterprise resource planning (ERP) system is an information system to plan and integrate all of an enterprise's subsystems including purchase, production, sales and finance. Adopting such a comprehensive framework may result in the great savings in both costs and man hours. This research explores the application of a hybrid multicriteria decision making (MCDM) procedure...

In recent years, the implementation of ERP is as a lever for development and inter-organizational collaboration. The ERP is a powerful tool for integration, sharing of information, and fluidizing of the process within the organizations (El Amrani et al. 2006; Kocoglu and Moatti, 2010). The company must not only equip and computerization but it must opt for the establishment of an IT infrastruct...

An Enterprise Resource Planning (ERP) system is a complex network composed of various business processes. This paper proposes a method based on stochastic-flow network model to evaluate the performance of an ERP system depending upon the results of the ERP examination of the users involved. The nodes in the network denote the persons responsible for the business tasks during the processes. The ...

Business information system is an area of the greatest significance in any business enterprise today. Enterprise Resource Planning [ERP] projects are a growing segment of this vital area. These software systems are designed and installed by ERP vendors. Most current research on the subject concerns only managerial issues. This study is to probe the performance of ERP software in terms of the th...

There is currently plenty of research concerning the effect of Enterprise Resource Planning (ERP) Systems on business performance. Previous research has shown a mixed relationship between ERP and business performance where some suggested that ERP improves performance and others found that it does not. Previous research was mainly based on quantitative methods which don’t give important insightf...

IFTM Muradabad " The reporting patterns within the ERP system is required to be so powerful that a " weekly dashboard' would be established and it can be used by executives throughout the month to monitor the key indicators " Abstract The overall purpose of this study is to explore whether BSC can be a better indicator to measure ERP system performance and how the initial objectives of ERP impl...

Hi-tech industry plays a vital role in the Taiwanese economy, with products characterized by short product life cycle, great investment amount, fast market changes, and high rate of product upgrade. Under global competitive pressure, the hitech industry has adopted information technology to shorten the process, reduce costs, increase flexibility, improve product or service quality, and thus enh...