Even the earliest writers in end user computing remarked on the potential dangers of end user spreadsheet development. Until recently, there was only anecdotal evidence to support their concerns. Now, there is considerable evidence>om experiments, field audits, and surveys of end users and organizations that early concerns were well-founded This paper presents a framework for risks in spreadshe...

The growth in end-user computing (EUC) in organizations and its implications for the degree of centralization of the information services function have led to the need for a theory that will assist in the management of this process. This paper employs microeconomics and, in particular, agency theory to describe the development of EUC in organizations. The results suggest that agency theory prov...

This paper is to examine critical factors; content, accuracy, format, ease of use, timeliness, satisfaction with system speed and system reliability in End-User Computing Satisfaction (EUCS) that influence most end-users’ satisfaction. The research was conducted using a set of questionnaire consist of seven factors; content, accuracy, format, ease of use, timeliness, satisfaction with system sp...

Essentially unaddressed in prior end-user computing (EUC) research is an important context factor: the functional department of the end-user. Just as individual employees vary in their EUC tool and management support needs, we propose that not all functional departments in the same firm will use EUC tools for the same tasks, perceive the same EUC risks, and have the same management control need...

Measurement of the value of computing in very small businesses has been largely ignored in the MIS literature. This article develops a comprehensive model for examining the satisfaction of small business users with information technology (SBUSIT). It is argued that current models are not applicable as they are targeted primarily towards either the traditional data processing or end-user computi...

This paper explores end-user sensor installation for domestic ubiquitous computing applications and proposes five design principles to support this task. End-user sensor installation offers several advantages: it can reduce costs, enhance users’ sense of control, accommodate diverse deployment environments, and increase users’ acceptance of the technology. The five design principles are develop...

Advances in new information technology and the drastic growth of the Internet over the past decade have considerably changed the end-user computing environment. Therefore, it is appropriate to review the measures of user satisfaction with information systems technology, especially in a web-based environment, which accounts for a major component of the end-user computing environment. The objecti...