With the exponential development of e-commerce in recent years, there is an emerging demand for effective negotiation support tools. This paper addresses the possible influence of culture and explanation facility on negotiation performance involving negotiation agents in an e-commerce context. Explanation facility, an important element of knowledge-based systems, has been well recognized for it...

Electronic commerce has been a significant commercial phenomenon in recent years and autonomous agents have made the advantages of e-markets more distinct. However, as e-market environments become open and dynamic, existing agent negotiation approaches expose some limitations. Static negotiation strategies and offer evaluation approaches might fail to capture dynamic changes of market situation...

We claim that negotiation is a powerful abstract notion for the coordination of generic services available from distributed components. This is the main motivation underlying the development of XPLORE, a middleware infrastructure for component service negotiation. We illustrate it here by breaking down an existing e-negotiation application into a set of autonomous components coordinated through...

Negotiation plays a fundamental role in e-commerce. In this paper, the application of defeasible logic for automated negotiation is investigated. Defeasible logic is flexible enough to be adapted to several possible negotiation strategies, has efficient implementations, and provides a formal basis for analysis (e.g. to explain why a negotiation was not successful). Two case studies, one small a...

Motivated by frequently repeated activities of negotiating similar sales contracts and inadequate studies of business-tobusiness (B2B) negotiation processes, we formulate a meta-model of e-Negotiation based on a practical meta-model for eContract template and template variables to allow flexible support for a variety of negotiation processes. Based on our metamodels, we develop an effective imp...

This paper presents a multilateral negotiation model on an agent-based job-marketplace developed at Europe-University Viadrina Frankfurt (Oder), Germany. The negotiation model is based on many negotiation issues, a fuzzy utility scoring method and simultaneous negotiation with many negotiation partners in an environment of limited negotiation time. Although the proposed negotiation model deals ...

When business moved to the internet and the term e-commerce was coined, companies simply replicated traditional business practices. Negotiation is an important process of e-commerce activities. Its goal is to find the optimal solution satisfies buyers and sellers. This paper introduces an optimization technique for getting maximum profit for seller and also minimum cost for buyer. A model of e-...

E-negotiation handles negotiation over the Internet without human supervision and has shown effectiveness in concluding verifiable and more favorable agreements in a reasonably short time. In this chapter, the authors discuss the negotiation system and its components with particular emphasis on negotiation strategies. A negotiation strategy defines strategic tactics, which advise on the proper ...

Service negotiation is a complex activity in e-business. Negotiation automation is able to free people from tedious interactions including both trivial actions, such as selection of a brand of wines for purchase, and complex tasks, such as conference organizations. Most of the existing negotiation automations are “price” bargaining type of position based negotiations, or simple alternative solu...

Advances in information technology and knowledge management change the way that e-negotiations, which constitute an important aspect of worldwide etrading, can be structured and represented. In this paper, a novel approach that focuses on knowledge modeling, formalization, representation and management in the domain of e-negotiation is described. The proposed approach exploits Ontologies, Servi...