Page xii ✍ The purpose of this thesis is to introduce a new broad approach to computing – Empirical Modelling (EM) – and to propose a way of applying this approach for system development so as to avoid the limitations of conventional approaches and integrate system development with business process reengineering (BPR). Based on the concepts of agency, observable and dependency, EM is an experie...

We test three practitioner theories-in-use of business process redesign derived from the business process reengineering (BPR) literature using a positivist case study of a U.S. company that undertook BPR. The evidence refutes the domi-

Business Process Reengineering (BPR) is an important aspect of Business Process Management. The concept of BPR has been widely discussed in the past decade; however, it remains undetermined how prevalent the applications of Davenport, Hammer and Champy’s ideas are, especially with respect to their relevancy for actual business practice. This paper analyses which ideas of BPR actually have been ...

The main goal of the paper is to present the characteristics of business renovation efforts in Slovenia. Renovation is presented as the highest level of strategy for managing change that commonly cannot be handled by continuous improvement and reengineering methods or organizational restructuring. The research is based on the questionnaire about BPR projects implemented in Slovenian organizatio...

ciples of business process reengineering (BPR) over the past decade. However, in hindsight, it is becoming clear that results are not quite as positive as they first appeared. Recent studies suggest that the BPR success rate (i.e., the frequency with which BPR initiatives achieve, sustain, and continuously improve on performance targets) may be as low as 30%. Many executives confirm that the he...

Many organisations in the West have undertaken business process reengineering initiatives with the aim of improving organisational performance. These initiatives inevitably involve redesign and alterations to the existing information systems that support the business processes. The implications for information systems and how an organisation’s existing systems can evolve to support a reengineer...

Modern day organizations seek to rationalize, innovate, and adapt to changing environments, and circumstances as part of Business Process Reengineering (BPR) efforts. Irrespective of the process reengineering program selected, and the technique used to model, BPR brings with it the issues of organizational, and process changes, which involves managing organizational changes (also called “change...

Business process reengineering (BPR) projects have been carried out for many years, with varying degrees of success. Two key reasons for failure are distinguished from the literature: insufficient stakeholder involvement and poor analyses of the business processes. The purpose of this paper is to present a decade of field experiences with collaborative BPR. Nine BPR projects were executed and a...