introduction: patient/customer satisfaction and loyalty have gained increasing attention from executives across the healthcare industry. discharge against medical advice (dama) can be considered as one of the indicators of patient dissatisfaction. it has negative effects on patient treatment and leads to increased hospital costs. study of predictors of dama in a teaching hospital was the aim of...

introduction: discharge against medical advice (dama) can be an important indicator of patient dissatisfaction. this study examined the reasons for the dama in shafa hospital (kerman, iran). methods: this was a descriptive cross-sectional study within august 2010 to march 2011 on patients in this hospital. over 9295 inpatients were discharged, 483 had dama and were assigned 190 contacts and out...

Background: Often, discharge of children against medical advice has a negative effect on the well-being of the patient. To determine the prevalence of discharge against medical advice (DAMA) among hospitalized children and examine the reasons given by parents/guardians for such discharges. Methods: A retrospective 2-year medical records audit of children aged one day to 15 years discharged agai...