Simulation and the Capability Maturity Model Integrated (CMMI) are both fundamentally process focused with common objectives. Both are tools used to advance process capabilities and performance. Can organizations apply simulation to their business practices to help them achieve higher levels of CMMI maturity? Which specific Process Areas would simulation add the most value? Simulation projects ...

The contract management process is growing in importance as outsourcing continues to increase and suppliers become virtual extensions of our organization’s competence and capability. Yet, recent studies indicate that organizations are not managing the contracting process as the core competency that it is, nor are they achieving the strategic competitive advantage resulting from a mature contrac...

Theoretical background: Quality management and medical service improvement in district hospitals enables to achieve a number of internal external benefits. It is long-term process conscious transformation the existing state into desired accepted one by concerned stakeholders. The diagnosis organizations’ performance an important aspect context building hospital future which focused on quality, ...

Over the last few years the Software Engineering Institute has participated in several workshops and site visits with maturity level 4 and 5 software organizations. This paper summarizes the lessons learned from those interactions with high maturity organizations, while preserving the anonymity of the organizations involved. Specific areas of interest include statistical process and quality con...

BACKGROUND Strategic leadership is an important organizational capability and is essential for quality improvement in hospital settings. Furthermore, the quality of leadership depends crucially on a common set of shared values and mutual trust between hospital management board members. According to the concept of social capital, these are essential requirements for successful cooperation and co...