Australia is a diverse and multicultural nation, made up of a population with a predominant Christian faith. Islam, the second largest religion in the world, has demonstrated significant growth in Australia in the last decade. Coming from various countries of origin and cultural backgrounds, Muslim beliefs can range from what is considered 'traditional' to very 'liberal'. It is neither possible...

Purpose – The purpose of this paper is to explore the delivery of corporate objectives in customer service in the training of employees in a cultural context at odds with the proposed training outcomes. Design/methodology/approach – A training program created to encourage collaborative and competitive styles in customer interaction, delivered in a major bank in the UAE, was the focus of the cas...

The present study examined the presence of specific cultural values within the preferred classroom and home activities of African-American upper elementary students. Written scenarios were constructed and used to determine whether students preferred their home and classroom activities carried out under specific cultural terms. Students also reported their perceptions of teachers and parents’ cu...

We examined how cultural values of harmony and uniqueness are represented and maintained through physical media (i.e., colorings of geometric patterns) and how individuals play an active role in selecting and maintaining such cultural values. We found that colorings produced by European American adults and children were judged as more unique, whereas colorings produced by Japanese adults and ch...

A growing body of research focusing on African Americans‘ mental health is showing that this group relies heavily on their religious/spiritual beliefs and practices to cope with mental health issues including depression. Unfortunately, the psychotherapy literature provides little guidance on how to incorporate religion/spirituality into psychotherapy with African American women. With the growin...

Adapting user interfaces to cultural preferences has been shown to improve a user’s performance, but is oftentimes foregone because of its timeconsuming and costly procedure. Moreover, it is usually limited to producing one uniform user interface (UI) for each nation disregarding the intangible nature of cultural backgrounds. To overcome these problems, we exemplify a new approach with our cult...

We examined how cultural values of harmony and uniqueness are represented and maintained through physical media (i.e., colorings of geometric patterns) and how individuals play an active role in selecting and maintaining such cultural values. We found that colorings produced by European American adults and children were judged as more unique, whereas colorings produced by Japanese adults and ch...

reexamined: Broadening our understanding of social and evolutionary influences, pp. 155-190. Acknowledgments. The authors are grateful to Hazel R. Markus and Adam B. Cohen for their extremely helpful comments and suggestions on a previous version of this chapter. The need to include cultural factors to explain behavior seems particularly obvious when it comes to food given an easily observed cu...

Too often, all communication genres are analyzed without recognizing the unavoidable impact of a communicator’s cultural framework on producing, receiving, or attempting to comprehend the document. Differing cultural preferences, varying rhetorical styles and discourse patterns, in addition to linguistic elements, can easily cause information overload. This chapter analyzes the impact of cultur...