Businesses all over the world are transforming themselves into Electronic Businesses (E-Businesses) to meet the challenges of the 21st Century. Hence the current effort of the Banks in Nigeria aims at becoming efficient businesses in response to customers‟ demands. That is, delivers services more effectively and in so doing, reinforces revenue increase. The goal is to ensure a customer performs...

In order to achieve success in a software project, it is important to define and analyze the most critical processes within the project. A common approach to define most critical processes is the Process Quality Management (PQM) method. However, the process structure of the PQM method is too simple since it only provides one level of process analysis. Real cases imply project process structures...

CRM information systems are valuable tools for enterprises. But CRM implementation projects are risky and present a high failure rate. In this paper we regard CRM implementation projects as services that could be greatly improved by addressing them in a methodological way that can be designed with the help of tools such as SysML. Here we introduce and comment on our first experience on the use ...

Financial sector plays an important role in the economic development of a country. Banking is the lifeline of an economy. A strong and healthy banking system is important requirement for economic growth. Indian banking industry, today is observing an IT revolution. The implementation of internet in banking organizations has modernized the banks. Implementing the internet banking approach has be...

This research draws on banking sector data to explore the role of leadership actions in facilitating successful implementation of automatic teller machines (ATMs) and Internet Banking in Egyptian private sector banking. IT-related innovations in everyday business functions have elicited a great many reforms in the Egyptian banking sector since the 1990s. Achieving strategic competitiveness thro...

There is strong ‘official’ sanction in the IT literature for the use of formal risk management processes for IT projects but there is a confused picture of their application in practice. While many potential risk factors for IT projects have been identified, we know less about which factors are actually attended to by project managers in the course of managing their projects, and little is know...

The banking sector is a competitive environment, where business process re-engineering is constantly needed. Business process modelling and automation are effective tools towards this direction, improving the performance of business activities and enabling enterprise-wide monitoring and coordination. In this paper, we present a case study of modelling and automating business processes in the Lo...

having reviewed the history of the islamic banking development in the united kingdom, this paper tries to evaluate the processes, rules and operational techniques used to regulate and supervise islamic banks and financial institutions in this non-islamic country. in addition, it tries to go over the iranian islamic banking system and compare it with that of england. the results of the paper sho...