The balanced scorecard (BSC), initially developed by Kaplan and Norton, is a performance measurement system that supplements traditional financial measures with the criteria that measure performance from three additional perspectives: customer perspective, internal business perspective and innovation and learning perspective. In recent years, the balanced scorecard has been applied to informati...

organizational performance improvement is the concept of measuring the output of an organization, then modifying the process or procedure to increase the output, increase efficiency, or increase the effectiveness of the process or procedure. in this paper, a methodology is presented for applying simultaneous the efqm excellence model and the balanced scorecard in organizational performance impr...

Pandemi covid-19 yang berdampak pada hampir seluruh sektor bisnis turut mengancam keberlanjutan beberapa usaha salah satunya adalah pusat perbelanjaan. Penelitian ini melihat penilaian kinerja perusahaan melakukan tanggung jawab sosial (corporate social responsibility/CSR) menggunakan konsep Sustainability Balance Scorecard. metode studi kasus satu perbelanjaan di Kota Madiun. Hasil penelitian ...

Penelitiaan ini bertujuan untuk menganalisa pengaruh penerapan balance scorecard pada kinerja UMKM di kota Semarang.Penelitian mengeksplorasi penggunaan BSC terhadap serta mengetahui relasi ukuran perusahaan dengan kemampuan mengimplementasi melalui pendekatan statistika deskriptif dan analisa regresi linier.Penelitian dilakukan kepada pelaku usaha Semarang. Total responden dalam penelitian ada...

in the recent years, the universities have been worried about performance management more than ever. in the present complex and competitive universe, the success of universities is impossible without presence of proper strategy and methods for evaluating their level of achievements. the balanced scorecard method is a model of evaluating performance and a system of strategic management. the main...

This study aims to investigate the effect of balanced scorecard, as a performance management tool that embeds technology, on different value chain stages and its impact industrial Jordanian firms. The sample consists 300 employees from firms listed in Amman Stock Exchange (ASE) with response rate 88%. developed an empirical questionnaire collect main data related perceptions regarding balance s...