Abstract Quality Function Deployment (QFD) is an approach to translate customer requirements into technical requirements for a product or service. The traditional QFD provides a fundamental analysis, but it is still inconvenient when decision making in technical design should address business objection. The competition strategies and the resource allocation for this improvement planning are ess...

Quality Function Deployment (QFD) and Target Costing (TC) are two important phases in product design cycle. This paper proposes a methodology to integrate QFD and TC. TC is a cost management method it makes the planning group focus on the customer requirements and product characteristics for which they are willing to pay for the products. QFD identifies the customer requirements in initial phas...

In this paper the capability of a customer focused quality engineering technique called “Quality Function Deployment (QFD)” have been reviewed. A comprehensive perspective of QFD and its potential areas for improvement have been provided, which could serve as an opportunity for further investigations. It has been found that comparing with other quality approaches, QFD is the most applicable tec...

A comprehensive review of the Quality Function Deployment (QFD) literature is made using extensive survey as a methodology. The most important results of the study are: (i) QFD modelling and applications are one-sided; prioritisation of technical attributes only maximise customer satisfaction without considering cost incurred (ii) we are still missing considerable knowledge about neural network...

One of the main problems within concurrent engineering is the visibility of activities and knowledge across perspectives. Quality Function Deployment (QFD) is a method to enhance communication between developers of different views. It is based on reconciled planning and communication procedures arranged around a form called House-of-Quality (HoQ). Descriptions like "Listening to the Voice of th...

Quality function deployment (QFD) help to realize significant reduction in product design cost and development time. The QFD process includes ranking customer preferences, rating the competitors, and parts deployment for the new or existing product. This study is carried out to understand the QFD concepts and implement this concept into the redesign of Monoblock submersible pump according to th...