This paper deals with “Knowledge Management Systems” (KMS) which are seen as a new kind of information systems supporting organizational information processing. KMS result from the application of advanced database and network technologies to support organizational learning and knowledge management approaches. A perspective-based view of organizational memory systems is used to define KMS and fo...

Information System (IS), has been extended to Knowledge Management System (KMS) focusing on knowledge as main contents instead of information. While KMS evolving rapidly, with the awareness of treating knowledge as an organizational memory, evolved Organizational Memory System (OMS). The three tools (IS, KMS and OMS) are to manage data, information and knowledge in organization, have stimulated...

Architectures of knowledge management systems (KMS) have typically been centralized client/server solutions. Shortcomings of centralized KMS include costs, restricted focus, and lack of integration of personal workspaces. The focus of centralized KMS is typically restricted by organizational boundaries, because of organizationspecific ontologies and insufficient integration of heterogeneous inf...

We proposed and empirically assessed a KMS success model. This was derived through an analysis of current practice of knowledge management and review of IS success literature. Five variables (system quality, knowledge or information quality, perceived KMS benefits, user satisfaction, and system use) were used as dependent variables in evaluating KMS success, and their interrelationships were su...

In this paper we develop a theory driven evaluation framework for Knowledge Management Systems (KMS). The framework builds on theoretical foundations underlying organizational Knowledge Management (KM) to identify the facilitators of different KM activities in organizations. These facilitators are then used to form a benchmark for evaluating KMS. Specifically, organizations selecting KMS can us...

Quantifying the benefits of a knowledge management system (KMS) is a difficult job. Very little literature was found to report the rate of investment (ROI) resulted from a KMS. Quantification of returns from KMS investments involves several tasks: identification of value added knowledge management (KM) activities, identification of benefits generated by the value added KM activities, and quanti...

Knowledge management system (KMS) becomes a common medium to distribute knowledge of these days by using the IT as enabler tools for everyone to reach, share with among the members, and used it from any workplace in world at any time. In the higher learning institution sectors, the collaboration tools of KMS explore the opportunity to create, gather, access, organize, distribute and disseminate...

With the ever-growing deluge of information, knowledge management systems (KMS) have become a key technology, enabling the extraction and filtering of valuable information by integrating seemingly unconnected or hidden pieces of information to create invaluable business insights. KMS may use sophisticated technical methods such as text analysis, search and querying, or facilitate state of the a...

Although the benefits of knowledge management systems (KMS) have been clearly articulated, there remains a gap between KM theory and practice. One explanation for this gap can be attributed to the dichotomy between the people versus technology approaches to research that characterize the academic literature on KM and KMS. This paper describes an adaptive theory approach to unpack the people, pr...