Knowledge management is a critical component of competitive success in service organizations. Knowledge management centers on creating new knowledge and utilizing existing knowledge. While utilizing existing knowledge relates to input and control and can lead to a reduction in costs; creating new knowledge relates to output and growth and can lead to an increase in revenue. Therefore managers m...

A model of knowledge management initiatives, innovation and performance is developed and tested for the listed Malaysian Government-Linked companies (GLC). Data collected from 273 employees representing the three different levels of management is subjected to structural equation modelling analysis. The proposed model fits the data well. Results indicate that employees perceived knowledge manage...

This paper was written to familiarize people involved with either field – Knowledge Management (KM) or Capability Maturity Model Integrated (CMMI) with the other one in surfacing their similarities. The KM framework used for this comparison is the one established and used at Israel Aircraft Industries, while the CMMI source of information is none but the original document produced by the CMMI P...

Since the end of the 2005-2006 austral summer, the IceCube detector consists of an array of 9 strings, deployed between 1450 m and 2450 m of depth and containing 540 digital optical sensors and 16 IceTop surface stations with 64 sensors. With the integrated AMANDA-II experiment this is the world’s largest neutrino telescope in operation. The construction status of IceCube is presented along wit...

This paper investigates the perceptions of the heads of 12 LIS schools about KM education. The heads from North America, Europe and Pacific region who consented to participate in this study had either been offering KM courses or had an apparent interest in these programs. Data about perceptions were gathered around the nature of their KM coursework, KM positions their graduates might target, in...