Problems experienced with website usability can prevent users from accessing and adopting technology, such as e-Government. At present, a number of guidelines exist for e-Government website user experience (UX) design; however, the effectiveness of the implementation of these guidelines depends on the expertise of the website development team and on an organisation’s understanding of UX. Despit...

Many businesses use their Websites primarily as an alternative marketing strategy. How a business’s image, via a Website, is presented to potential customers is therefore important. There are many factors that will influence the effectiveness of a Website, two critical factors are how easily users are able to navigate and how easy the site is to use. The research reported here examined these tw...

AIM The aim of this study was to evaluate the efficacy of a continuing medical education (CME) website to improve ophthalmological management of diabetic retinopathy (DR). METHODS A worldwide website called RETIDIAB® was created in which, to log on for first time, users had to take a preliminary test to evaluate their baseline level of knowledge. This allowed them free access to the entire we...

The usability is acknowledged as an key eminence aspect of any website. The quality assurance of a website depends on automation testing tools that decreased the cost and increases the efficiency. The usability testing tools are used to determine the usability of websites and their effectiveness. The performance of a website can be a critical factor to its success. It depends on the major facto...

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The Web storefront of Internet retailers is the equivalent of a physical storefront of a brickand-mortar company. It is the Web surfer’s first contact with Internet retailers. While much has written about how to develop a good Website, little research has been carried out on the assessment of the effectiveness of Web storefronts. A Web storefront needs to possess not only a pleasing layout and ...

With the growth of e-commerce, novel applications of website interactivity are important to attract and retain online users. In this empirical study five levels of interactivity are examined using different web-poll applications. A model is created to validate the relationship of perceived interactivity to efficiency, effectiveness, enjoyment, and trust of the website. Further, specific element...