In this paper we propose a multi-objective mathematical model to aid the marketing team of a company in customer service marketing. Customer reflects to the services provided by a company, and the reflections affect the profit of the company. Thus, the services can be evaluated by the customers to imply the company's performances. First, the services are purified based on the opinions of th...

Supplier selection is a multi-criteria problem which includes both tangible and intangible factors in these problems if suppliers have capacity or other different constraints two problems will exist: which suppliers are the best and how much should be purchased from each selected supplier? The objective of this paper is to present an integrated model and a supporting approach for effective ...

using the mathematic techniques such as fuzzy approach has useful outcomes for production planning in different sources. in this paper lgp1 was used to model the objectives such as: avoidance of shortage or surplus of demand, access to maximum of income, using the normal capacity of production and organizing the inventory of warehouse, within the framework of goal constraints like balancing be...

location selection is one of the most important activities in establishment of bank branches. choosing a suitable location have a direct impact on the performance of banks and also facilitating the achievement of other objectives. there are a lot of influential factors on the location selection which are complicated and therefore the traditional methods cannot be used. so we need to have a suit...

Humanitarian organizations pre-position relief items in pre-disaster and distribute them to the affected areas in post-disaster. Improper planning of emergency operations causes more deaths in post-disaster. In this paper, the problem of relief item pre-positioning and multi-period distribution planning is addressed considering lateral transhipment among distribution centres to improve the effi...

The objective of this paper is to describe a method of implementing multi-period twoand multi-stage Stochastic Programming (SP) models with exogenous uncertainty that is modeling-platform and programming-language independent. The proposed implementation approach generates an implicit extensive form of the SP model in contrast to an explicit formulation, which explicitly accounts for the sequenc...

strategic programming, complex supply chain, lean, production programming, suppliers selection,   electre this paper represents a model of strategic programming with limited resources in a complex supply chain. the main goal of the proposed model is to increase efficiency and effectiveness of the supply chain with respect to income increases and cost decreases. using special objective functions...