Although many IT and business managers today may be lured into business intelligence (BI) investments by the promise of predictive analytics and emerging BI trends, creating an enterprise-wide BI capability is a journey that takes time. This article describes Norfolk Southern Railway’s BI journey, which began in the early 1990s with departmental reporting, evolved into data warehousing and anal...

The new wireless technologies for telecommunications networks and devices will enable new kinds of mobile services [7] and create enormous business opportunities [2]. Effective use of these business opportunities requires cooperation with other companies and using applications developed by third parties. The teleoperators today have a dominant position across all markets, and third parties can ...

Research on organizational creativity has increased rapidly in the last decade. Not only is creativity of interest to scientific researchers, it has become a compelling topic in the popular media, with recent articles in Psychology Today (Gryskiewicz 2000), Fast Company (Dahl 2000), and in business-oriented publications such as the Harvard Business Review (Hargadon and Sutton 2000). Why this in...

In any business to customer (B2C) or business to business (B2B) type of environment, a customer is the ultimate goal and objective. More often than not, it can be quite an issue. This perhaps due to the fact that organizations sometimes do not really understand of what actually goes on in a customer’s mind. As such, this predicament has provided as a challenge task to most business conglomerate...

Today, a business faces fast changing environments which require frequent adaptations of parts of the business. These adaptations of the business are usually delayed to a great extent by the entailed modification of the business’s applications. Consequently, the business looses much time and money with adapting the applications’ behaviour and therefore cannot keep pace with changing environment...

The activity of service companies is more complex today than before the use of Information and Communication Technology (ICT) became widespread in business. Fewerservice companies can be found on the market based solely on physical customer interaction; however, they have beenreplaced with standardized and automated services. This structural change can be observedparticularly among Knowledge In...

This Learn About discusses the complex security threats businesses are facing and how the technology behind intrusion detection and prevention (IDP) can prevent attacks on business networks. Juniper Networks has offered IDP for years, and today it is implemented on thousands of business networks by the Juniper Networks SRX Series Services Gateways and Juniper Networks JSA Series Secure Analytic...

Service provisioning by means of ontologies-based business integration and semantic technology is an important issue in business informatics today. This paper transfers the concept of commodity services from economics to application services in IT. Furthermore, the ongoing commoditisation trend will be stated as a top-level criterion towards the decision which application services within an ITl...

European businesses today are showing a significant interest in the concept of business process redesign, not in the least because its advocates promise a dramatic decrease in costs and a similar increase in sales. Since information and communication technology seem to play enabling roles, one can expect electronic markets to be significantly contributing to the effects of business process rede...

Information is quickly becoming one of the main assets in corporate life. This paper attempts to study the relationship between the law and information. The questions posed are (1) can information be considered as property (2) How does this answer effect the legal practitioners and business (3) Is the legal point of view compatible with the everyday actions of business today?