Sales forecasting plays an important role in operating a business since it can be used to determine the required inventory level to meet consumer demand and avoid the problem of under/overstocking. Improving the accuracy of sales forecasting has become an important issue of operating a business. This study proposes a hybrid sales forecasting scheme by combining independent component analysis (I...

For many manufacturing companies, after-sales service is an increasingly important part of the business and is more complex than manufacturing products. Unlike products it is not possible to produce services in advance and inventory these for future consumption. Instead an unpredictable event such as a machine failure triggers a need for manufacturing of parts for replacement and allocation of ...

Improving collaboration between different business functions can be seen as a core priority for both large and small organisations. Indeed, Rouzies et al. (2005) have argued that breaking down barriers between functions and encouraging teamwork can be the key to building competitive advantage. One area of business where such integration would be particularly beneficial is the sales-marketing in...

Human motion is a key property to understand human’s knowledge and intention. A service technician moves to achieve his duty: facility maintenance. The series of his motions is the output of his observation, diagnosis, and repair. Therefore the motions are recognized as a knowledge source. From the viewpoint of after-sales productivity, improving service technicians’ skill is a vital key to qui...

The rapid technological development in the field of information and communication technology (ICT) has enabled the databases of super shops to be organized under a countrywide sales decision making network to develop intelligent business systems by generating enriched business policies. This paper presents a data mining framework for generating sales decision making information from sales data ...

Focuses on several key industries like Textile, Plastics, and Electronics, this study applies the Vector Autoregressive Moving Average (VARMA) Model on the industrial sales index and industrial stock prices index to observe the dynamic relationship between sales and stock prices. Our empirical result has shown a consistent pattern of relationship between sales and stock prices among all industr...

Vendors that foster their customer relationships via internal sales agents can choose from a broad range of customer relationship management systems. Independent sales agencies on the other hand do not have such a choice. The results from two studies presented in this paper indicate that these sales agencies would benefit from mobile applications with end-to-end multi-vendor support. Especially...

In this study, we examine the impact of the Napster decision on RIAA sales. We also present a brief introduction to copyright law and DMCA. We compare RIAA sales to DVD and entertainment software sales, both before and after the Napster decision. Analysis of variance showed no differences in sales growth before Napster; that is, all industries showed similar growth. After Napster, however, RIAA...