Social media provides both opportunities and risks for any organization. Secure integration of social media platforms in organizational ICT infrastructures tends to be focused mainly on technical aspects. Social media security management usually ignores the human dimension, but protection can only be achieved through a holistic approach. Social media security culture must be part of the overall...

Public infrastructure systems provide many of the services that are critical to the health, functioning, and security of society. Many of these infrastructures, however, lack continuous physical sensor monitoring to be able to detect failure events or damage that has occurred to these systems. We propose the use of social sensor big data to detect these events. We focus on two main infrastructu...

We understand e-science as having two strands: 1) Collecting, organizing and analyzing often large scale digital data of various kinds, and the tools and infrastructure needed for that; 2) the study of the heterogeneous factors that influence the design, uptake and use of e-science tools and infrastructures. Or in other words, we distinguish between e-science and research of e-science (see also...

Infrastructures—both technical and human—are critical components of emergency response, helping to facilitate and shape both formal work practices and the improvisational work that individuals and organizations take part in as they address emergent challenges during unpredictable events. This research explores the relationships between infrastructure and collaborative work in this context, at a...

This paper introduces the theoretical lens of the everyday to intersect and extend the emerging bodies of research on contestational design and infrastructures of civic engagement. Our analysis of social theories of everyday life suggests a design space that distinguishes ‘privileged moments’ of civic engagement from a more holistic understanding of the everyday as ‘product-residue.’ We analyze...