We describe a project where the IT management processes of a multi-national organization were diagnosed and a roadmap for a staged ITIL implementation was defined. First, with the help of the CIO, an OGC questionnaire was used for the selfassessment of the maturity of the existing IT services. Then, using these results as a baseline, an improvement plan was defined, assigning different prioriti...

Appraising one’s own performance after a task, known as selfassessment, has been studied from a cognitive science perspective in domains such as humor, trivia, and logic. Previous studies have found that participants are systematically poor at judging their own performance, though sometimes self-assessment varies based on actual performance. We explored calibration of self-assessment on algebra...

This study examines the relationship of values and social capital with attitudes towards innovations. The respondents (N = 1238) were asked to fill in a questionnaire, which included the Schwartz value survey SVS-57, a selfassessment scale of innovative personality traits [Lebedeva, Tatarko, 2009], and a method of assessing social capital [Tatarko, 2011]. The results of the correlation analysis...

1CMM (Capability Maturity Model) is becoming a standard for organisations asking for a roadmap to evaluate and improve maturity of their processes in developing software/systems. Implementation of the CMM is also an important current activity in research & development at Iskratel, Ltd. The paper presents our experience with the use of the SE-CMM (Systems Engineering CMM), particularly with the ...

It is described the method to study students' stability to perform learning tasks under impact of internal and external factors that includes special tests of performance (cognitive, perceptual, strength and mobility of neural processes, selfassessment, questionnaires) and measurement of physiological parameters in parallel (EEG and/or REG, heart rate, blood pressure). It was confirmed high sel...

The present research focuses on prospective teachers’ planning, teaching and reflection on young children’s (4 to 6 year-old) stochastic activities. The research also concentrates on the way in which prospective teachers view the activity in terms of the mathematical challenge it offers and the development of children’s stochastic ideas (Potari and Jaworski, 2002). The methodology of this resea...

Feedback has is a part of continuous interaction between learners and their learning environment. It cannot be simplified to selfassessment and rewarding; it also adds tension that motivates the learners on their engagement on learning processes from the very beginning. Feedback relies on the learners’ previous actions as well as on the interaction context in which an action occurs. In this pap...

In this paper, we present work in progress on VITAL-IN, a pervasive mobile application that aims to operationalize and assess multi-dimensional risk factors increasing a person’s chance of developing the burnout syndrome. To date, there are no conclusive scientific results of what causes burnout, yet some factors are evident. We propose VITAL-IN application, enabling the analysis of distributed...

The information technology quotient is on the rise in every field imaginable – computers and the Internet are everywhere. Essential information technology (IT) competencies are often taken for granted, to the detriment of students who lack computing and Internet skills. A standard set of computer skills that clearly define the IT competent individual has yet to be determined. However, an upsurg...

Computer-based interaction analysis (IA) is an automatic process that aims at understanding a computermediated activity. In a CSCL system, computer-based IA can provide information directly to learners for selfassessment and regulation and to tutors for coaching support. This article proposes a customizable computerbased IA approach for a generic synchronous CSCL system, that is, a system that ...