This study examines the multidimensional and mediating relationships between six Total Quality Management (TQM) practices, role conflict and role ambiguity. Survey data are collected from 422 employees from ISO certified firms in Malaysia. With the use of structural equation modelling, the findings indicate that higher levels of process management and information analysis lead to lower levels o...

OBJECTIVE This study proposes a model explaining how social capital helps ease excessively required mental effort. BACKGROUND Although organizational researchers have studied both social capital and cognitive load, no prior research has critically examined the role of social capital in improving individuals' mental load and effort and consequently enhancing job learning effectiveness. METHO...

in recent year's significant attention has been given to the interference between individual’s family and work roles, which has been studied under the general rubric of work-family conflict (wfc). there are numerous interactions between nurses and customer’s organization in hospitals. therefore employee (nurses) have important role in quality of serving to customers. in this article invest...

BACKGROUND Few studies have been conducted on role conflict in nursing faculty in the world. This research reports the first study about this subject in Iran. OBJECTIVES The purpose of this research was to explore the experiences of role conflict in Iranian nursing faculty members. MATERIALS AND METHODS We conducted a qualitative study using a conventional content analysis approach. We used...

OBJECTIVE To assess whether perceived role conflict is associated with stimulated pro-inflammatory cytokine production and glucocorticoid sensitivity, and whether these associations are moderated by sex. METHODS 153 healthy adults (aged 45.8±5.5years, 78% female) listed their 3 main social roles and indicated the amount of role conflict they perceived between each pair of social roles. Subseq...

Problem statement: The use of a mediation model for understanding the mediating impact of work-family conflict on the relationship between role overload and emotional exhaustion has not been given much attention. Approach: This study tested a mediation model consisting of emotional exhaustion as the dependent variable and role overload as the independent variable, with work-family conflict as i...