Recent advances in wireless and mobile communications infrastructure are enabling governments to deliver and manage services to citizen efficiently and economically. Mobile government provides this ability to governments. This paper presents the ggovernance approach in effective development of mobile government. The objective is reviews(identify and ranking) of public service concept (Included:...

public organizations as an important element in the provision of basic public services for citizens and as policy makers and implemente agents of have an important role in every society’s economy (it is characterized by being a service-oriented) including iran. playing such a role requires an innovative approach to public services and using appropriate strategies to accomplish this. the present...

in metropolitan development management, quality of public services is influential in every public sector to satisfaction of citizens on quality of services. nowadays, satisfaction are with such important matters that should be considered in the planning, implementation, management and maintenance of many public services such as subway, transportation, traffics, parks, markets and so on. the pur...

Purpose: The purpose of this study was to design an internal positioning model of state-owned banking services and accreditation. Method: The present study was applied and exploratory. The statistical population of the qualitative stage were the managers of the branches of agricultural, national and housing banks of Khorasan Razavi province and university professors in the field of managemen...

abstract quality of life is a many-sided and complex concept and includes not only physical aspects of life. measuring and discovering this concept depends on many factors such as cultural, social, economical and even environmental. in this research, the connection between women’s quality of life and their access to public utilities and municipal services, health level and safety level of neigh...