In the presence of network externalities, product features compatible with standards and larger installed bases of the relevant technologies lead to expanded market shares and increased customer valuation. Our research finds that firms which collaborate with other organizations do so to enhance product compatibility and expand their installed bases. We study the effects of such cooperative stra...

This paper studies the properties and determinants of managers’ multi-year financial forecasts. We ask whether, by how much, and why biases in managers’ forecasts of revenues, expenses and profits depend on the forecasting horizon and the verifiability of firms’ assets. Since public companies rarely divulge their internal multi-year financial projections to outsiders, we use the oneto five-year...

Profitability analysis is a tool which enables the users to evaluate company’s performance. Customer profitability analysis idea is to figure out the customer service activities and cost drivers to determine the profitability of each customer or group of customers. The use of customer profitability analysis appears as a powerful tool to allow management to consider the cost and profit from a cu...

The product development process involves communication and compromise among interacting and often competing objectives from marketing, design, and manufacturing perspectives. Methods for negotiating these perspectives play an important role in the process. For example, design for manufacturing (DFM) analyses aim to incorporate manufacturing requirements into product design decision making to re...

Despite rapid and sustained development of electronic commerce, many companies doing e-business are still in the investment and brand-building phase and have yet to show a profit. However, as e-businesses shift their focus from building a customer base to increasing revenue growth and profitability, they should re-evaluate their current business strategies, if any, and develop strategies that p...

UNLABELLED We previously studied hospitals in the United States of America that are losing money despite limiting the hours that operating room (OR) staff are available to care for patients undergoing elective surgery. These hospitals routinely keep utilization relatively high to maximize revenue. We tested, using discrete-event computer simulation, whether increasing patient volume while being...

In many telecommunication companies, Entrepreneur Development Unit (EDU) is responsible to manage a big group of vendors that hold contract with the company. This unit assesses the vendors’ performance in terms of revenue and profitability on yearly basis and uses the information in arranging suitable development trainings. The main challenge faced by this unit, however, is to obtain the annual...

We use panel data from nine countries over the period 1996 to 2003 to test how revenue diversification in conjunction with increasing bank size affects bank value. Using a comprehensive framework for bank performance measurement, we find no evidence for a conglomerate discount, unlike studies concerned with industrial firms. Rather, revenue diversification increases bank profitability and is as...

Healthcare technology markets have been recently identified as potential investment targets. Having survived a major environmental shock, the dot. com bust, firms in the healthcare technology industry are presently experiencing an impressive revenue growth. In this study, we investigate the strategies of Emdeon Corporation, a healthcare technology firm whose e-business model provides clues for ...

Big data has the potential to improve the quality of services; enable infrastructure that businesses depend on to adapt continually and efficiently; improve the performance of employees; help organizations better understand customers; and reduce liability risks. Analytics and marketing models of fixed and mobile operators are falling short in combating churn and declining revenue per user. Big ...