The present study suggests that national culture will influence consumer attitude and behavior; however, research documenting differences in consumer culture in Taiwan and China is lacking. This study analyzes the hotel industry of Taiwan and China and explores the relationships between environmental attitudes, environmental responsive behavior and the willingness to stay at environmentally fri...

this study examines the responsible energy consumption of listed european hotels. hotel efficiency is estimated using a stochastic frontier analysis (sfa) production function, with supplies costs as the input and total revenue as the output. cluster analysis is used to group the hotels into homogeneous groups according to their efficiency level, size, or profitability. the results show that the...

Private providers and commercial profit are features of today's Swedish welfare society, but the market was already an arena for production, distribution, consumption such services by early twentieth century. One private-sector institutions offering well-to-do parents residential care their children during restricted periods Barnpensionat (children's boarding houses or child hotels). Since thes...

ecause a large number of tourists come to  Mashhad, this city has a high potential for the development of tourism-related activities. Therefore, it is necessary to equip resources for tourism activities and investment in this regard. Despite the highest tourism potential in Mashhad, there are great opportunities for the tourism industry, which has not been fully identified and has not been made...

This research used a typical e-mail query to investigate customer service by 491 properties from 13 international hotel chains. These five-star hotels had difficulty providing prompt, accurate, and timely e-mail responses to their customers. The results suggest significant differences in e-mail customer service, based on hotel location and the size of the hotel chain. The poor responsiveness an...

This study measures and compares the efficiency of leading tour operator and hotel companies across several Asia Pacific countries. We use an innovative methodology that is based on combining the stochastic frontier and data envelopment analysis in a Bayes framework. We show from the results that Australia, Singapore and South Korea are the most efficient in both their tour operator and hotel i...

Social media plays an important role in today’s world and provides an efficient way for business to interact and communicate with their customers. The purpose of this paper is to analyze the English written online reviews of some three to five-star hotels in four big cities in China: Beijing, Shanghai, Guangzhou, and Shenzhen. 58 three to five-star hotels were selected through TripAdvisor inclu...

Web-mapping services, like Google Maps, allow natural language queries, like “Hotels Freiburg”. These queries are interpreted as “Hotels in Freiburg” or “Hotels near Freiburg”. In this thesis, we introduce the two new spatial relation “between” and the compass directions, allowing queries like “Gas stations between Freiburg and Stuttgart” or “Hotels north of Freiburg”. To achieve this, we analy...

This study explores upscale hotel crisis management from the institutional environment perspective. Integrating and resource dependence theories, this established a framework to investigate compare organizational performance of state-owned private-owned hotels in China. Specifically, data were collected Greater Bay Area. The Macau represent samples (n = 247), while Guangzhou Shenzhen are 225). ...