This paper addresses challenges involved with measuring the performance of an Enterprise Java Bean (EJB) based system in a production environment. These challenges include specific requirements for the measuring system to be non-intrusive, have low-overhead, and to be able to provide monitoring and visibility to all the business objects in the production system. A prototype EJB Performance Meas...

This paper investigates the e ect of performance measurement on the optimal e ort allocation by salespeople when rms are concerned about retention of salespeople with higher abilities. It shows that introducing salespeople performance measurement may result in productivity, pro t, and welfare losses when all market participants optimally respond to the expected information provided by the measu...

Information plays a central role in the ability of a health system to deliver effective health care and secure population health. It is used for a variety of different purposes in health care: to secure accountability within the system, to determine appropriate treatments for patients, to facilitate patient choice and/or for managerial control. Information also plays an important broader role i...

We consider performance measurement and evaluation for managed funds. Similarities and di¤erences both in econometric practice and in interpretation of outcomes of empirical tests between performance measurement and conventional asset pricing models are analyzed. We also discuss how inference on ‘skill’ is a¤ected when fund managers have market timing information. Performance testing based on p...

altered customer demands create a new dynamic and ibility and mobility of enterprises (Camarinha-Matos, 2002). For these reasons, different enterprises have to cooperate in order to meet customer needs effectively, to encounter the contemporary prevalent high competition and innovation pressure as well as to be permanently successful in largely saturated markets. In this respect, the opening of...

introduction: balanced scorecard (bsc) is regarded as one of the successful tools in performance measurement. however, it neither absolutely nor comparatively provides the weight of each perspective and indicators related to each perspective. in this study, we applied a fuzzy analytical hierarchy process (fahp) to weight the perspectives and bsc indicators in hospital. methods: this applied, de...

Regarding to rapidly changing and highly competitive business environment it will become increasingly important for organizations to measure their performances appropriately. With respect to special characteristics of pharmaceutical industry and lack of reported performance measurement, this study tries to design an integrated performance measurement model for pharmaceutical companies. For gene...

Performance measurement with undesirable outputs is an important subject in production processes. There are papers in which works can be divided into two groups. First group develops production models which undesirable outputs are considered as inputs and in second one undesirable outputs are modeled as outputs. We provide a comparison between these two groups and we axiomatically show that pro...

Performance measurement systems in today’s business environment are different from the 1960s and 1970s. The nature of today’s business is very unique and dynamic; and with the effect of globalization, the organization’s performance measurement system requires a different dimensional approach. To provide managers with useful information and to sustain competitiveness, the organization must measu...