employee empowerment and organizational citizenship behavior have very important roles in the process of accomplishment and continuous development of organizational performance. therefore, the purpose of this article is to determine the relationship between these two variables in employees of qom province pedagogical organization. ninety nine statistical samples were selected from the populatio...

purpose: to provide a model for measuring the services quality from the views of student as the main customer in e-learning institutions with regard to the special features of this university and e-learning approach. methods: in this study, after reviewing the literature on service quality in different areas, 42 main factors affecting the quality of e-universities service has been extracted and...

The present study aimed at exploring Iranian EFL teachers’ perception of professional development. To this end, 200 EFL teachers teaching at private language institutes in Iran were selected as the participants of the study. First, a semi-structured interview was conducted with 50 participants of the study based on which Professional Development Perception Questionnaire was developed an...

The use of animated pedagogical agents with emotional capabilities in an interactive learning environment has been found to have a positive impact on learners. Aristotle contended that three elements; emotion, logic, and character are crucial for successful persuasion, i.e. in winning others over to one’s way of thinking. We have designed a pedagogical agent that acts in an interactive learning...

A previous study showed that pedagogical agents that offer feedback with appropriate politeness strategies can help students learn better [21]. This work studied the Politeness Effect in a foreign language intelligent tutoring system, and provided further evidence that tutorial feedback with socially intelligent strategies can influence motivation and learning outcomes.