the main aim of this study is to recognize and prioritize the effective factors of a sme’s excellence. the research population consists of experts or activists in ceramic and tile industry selected via purposeful conjecture based on judgmental sampling .the required data of this study were collected by two methods of library studies and survey studies.  in order to identify strengths and weakne...

Paper aims The main objective of this article is to present and validate a method integrate multiple management tools aiming for organizational excellence in medium large enterprises. Originality There scarcity methods support companies their operations. This study fill gap, proposing manner perform integration. Research was developed considering concepts well-established the literature, such a...

Abstract: In order to evaluate the relationship between Organizational Strategies and Organizational results, a comprehensive model is required, which should be able to capture all aspects of business excellence. The EFQM model is suitable tool to observe these factors. The EFQM model consists of two main domains: Enablers and Results. The first domain which includes processes and systems in g...