The aim of this paper is to propose an ERP implementation framework based on key success factors (KSFs). It will contain stages of ERP implementation which includes some factors as activities that influenced ERP implementation success. The framework that has been produced is a conceptual framework based on literature review and case study of previous research. The framework divides into two dim...

The aim of this study is to identify the factors that influence the assimilation of enterprise resource planning (ERP) systems in the post-implementation stage. Building on organizational information processing theory (OIPT) and absorptive capacity (AC), we propose an integrated model, which examines the relationship among organizational fit, absorptive capacity, environmental uncertainty, and ...

While ERP systems can improve the efficiency, effectiveness and flexibility of business processes, there exists a relationship between post-implementation modifications and the optimisation of business processes. This relationship has not been adequately researched. By drawing on the postimplementation experience of an Australian oil company, we report a series of modifications that were conduc...

Whereas previous studies have devoted great attention to the success of Enterprise Resource Planning (ERP) system implementation, this study aims to investigate how the different qualities of an ERP system affect its post-implementation success from the user’s perspective. We refined DeLone and McLean’s IS success model to examine the relative importance of ERP system quality, information quali...

Managing firm risk, or firm performance volatility, is a key task for contemporary firms. Although information technology (IT) has been generally viewed as an effective information processing tool that enables firms to better cope with uncertainty, thus holding the potential to mitigate firm performance volatility, evidence to support this view is lacking in the literature. We theorize that ent...

Enterprise resource planning (ERP) systems, if implemented correctly, have shown that a firm can gain strategic and tactical advantages over their competition who do not implement such systems. However, with failure rates estimated to be as high as 50% of all ERP implementations, companies can be negatively impacted by a poorly performing ERP system. The research on ERP has focused on events le...

ERP implementation and post implementation initiatives involve organizational changes. Conflicts, due to technology and processes, regularly arise in such a change process and the dialectic model of change is useful to understand such conflicts. The categorization of ERP conflicts can provide a better understanding of ERP implementation. The aim of this research-in-progress paper is thus to dev...

Past research on the effect of ERP systems on agility is contradictory, and research on the post implementation effects of ERP systems on agility is limited. Employing a cross sectional field study, this exploratory study analyses how key defining features of enterprise systems environmentdintegration, process optimisation, and best practicesdaffect agility. Standardisation of processes has mix...

Purpose – The purpose of this paper is to develop a risk identification checklist for facilitating user companies to surface, organise and manage potential risks associated with the post-adoption of Enterprise Resource Planning (ERP) systems. Design/methodology/approach – A desktop study, based on the process of a critical literature review, was conducted by the researchers. The critical review...