Both academics and practitioners emphasize the importance for product firms of pursuing service innovation. Despite a strategic focus on service-led growth, however, many firms struggle to succeed with their service innovation initiatives. In order to increase our understanding of the nature of service innovation in product firms, this chapter discusses the specificities in, and dynamics of, se...

Rapid growth of urbanization and its complications in recent decades has absorbed urban planners' attention to stability and stable development issues. In this regard community which is the core stone of urban development stayed away from formal system of spatial planning, and established communities are in contrast with preserving stable development rules and principals, therefore this researc...

Collaborative Product Development (CPD) across enterprises has been recognized as an effective strategy to connect multi-enterprise wide project teams to develop more competitive products. Process management is vital to the successful implementation of CPD in a multi-enterprise environment. In this paper, a novelWeb Services (WSs) and process-view combined approach has been developed to manage ...

Due to the ever-increasing global competition in the market, most Taiwan companies have attempted to transform their business from OEM to ODM, and thus continue to create niche values. “One-stop Shopping” design services have emerged as an innovative business model during this trend, particularly in high-tech industries. In this model, a design company collaborates with various manufacturing co...

Purpose – Information and communication technologies (ICT) is identified as key driver for the service phenomenon. Organisations operating, for example, in traditional service sector, manufacturing industry and public sector are increasingly interested in utilizing ICT to create service innovations to enhance their competitiveness. The purpose of this paper is to explore role of dynamic capabil...

The invention, prototype design, product development, clinical testing, regulatory approval, manufacturing, marketing, and sale of a new medical instrument add up to a complex, expensive, and lengthy process. Very few new ideas survive the practical requirements, human barriers, and inevitable setbacks of this arduous process. Usually there is one person who is the ‘‘champion’’ of a truly new m...

Software companies face high pressure to develop innovative products and services at increasing speed. However, a traditional new product development (NPD) process is not always a sufficient means for doing this. We report experiences from an explorative multiple case study covering eight cases from four companies of different sizes and business characteristics. Each case aimed to streamline th...

Supplier selection plays a vital role in the process of product development. The purpose of this research is to integrate the state of the art Web technologies with business theories to establish a Web-based distributed environment for supplier selection. A Web Services-oriented multipossibility supplier selection system has been developed, which helps manufacturers to make decisions for select...

Responding to a 2015 MISQ call for research on service innovation, this study develops a conceptual model of service innovation in higher education academic libraries. Digital technologies have drastically altered the delivery of information services in the past decade, raising questions about critical resources, their interaction with digital technologies, and the value of new services and the...