pragmatic aspect of second language (l2) as a component of communicative competence has recently received more attention. many research studies have investigated the gap between native and nonnative speakers’ command of l2 pragmatics. however, development of l2 pragmatics has been the focus of few studies. in this study, how coursebooks can help both nonnative teachers and learners develop l2 p...

There was an argument that native English teachers have many advantages than non-native and students preferred to teachers; however, the had be assessed. Many researchers been exploring students’ perceptions of worldwide in formal education institutions. This study aimed explore a non-formal institution. qualitative based on descriptive approach conducted using three instruments: close-ended qu...

This study aims to examine the cross-cultural similarities and differences in the use of rapport management strategies (rapport enhancement, rapport maintenance, rapport neglect, and rapport challenge) in the complaints during service encounters based on Spencer Oatey’s (2008) model. To this end, 90 participants (30 Persian native speakers, 30 Iranian EFL (English as a foreign language) learner...

The purpose of this study was to compare apology strategies used by Iranian EFL learner students and native English speaking students (NSS) in formal and informal situations. The aim was further to investigate gender differentiation among participants. For this purpose, data were elicited from 40 Iranian (16 males and 24 females) and 40 native English speaking students (20 males and 20 females)...