The increasing use of micro-blogging as a marketing tool has increased research attention on usage and business value of enterprise micro-blogging. Based on research on information system (IS) usage and resourcebased view (RBV) theory, this study develops a model to reveal the mechanism of business value creation of enterprise micro-blogging. The model consists of metrics on micro-blogging usag...

a r t i c l e i n f o Using resource-based view (RBV) of the firm as a theoretical backdrop; we aim to find out the relative impact of a firm's functional capabilities (namely, marketing and operations) and diversification strategies (product/ service and international diversification) on financial performance. We hypothesize that this linkage depends on the firm's relative efficiency to integr...

We propose a conceptual framework—with the resourcebased view (RBV) of the firm as its theoretical underpinning—to explain interfirm differences in firms’ profitability in high-technology markets in terms of differences in their functional capabilities. Specifically, we suggest that marketing, R&D, and operations capabilities, along with interactions among these capabilities, are important dete...

Innovation capabilities are the key ingredient in enhancing the firms’ competitiveness and ensuring their survival. Obviously, there are quite different in innovation activities between mauufacturing firms and service firms. It is necessary to consider the distinctness between them in evaluating firms’ innovation capabilities. This paper proposes a model of innovation capabilities in manufactur...

a r t i c l e i n f o Keywords: First product commercialization Resource–capability complementarity New technology ventures Supplier integration The current study extends work on resource-based theory (RBT) by exploring resource—capability complementarity in a new context—that of new technology ventures' (NTVs) first product (FP) commercialization in India. This study examines the influence of ...

For too long, marketers have not been held accountable for showing how marketing expenditures add to shareholder value. As time has gone by, this lack of accountability has undermined marketers’ credibility, threatened the standing of the marketing function within the firm, and even threatened marketing’s existence as a distinct capability within the firm. This article proposes a broad framewor...