Network and system maintenance personnel are increasingly mobile. This creates a potential market for a network, system and service management terminal that is highly mobile, which would supplement existing network and system management solutions. This paper presents a generic architectural solution for this problem based on a highly scalable and network-centric approach to development of netwo...

Attempts to economize on decision-making time imply that groups of peers may delegate authority to a small committee of managers even though this means that the information and preferences of the uninvolved players are neglected. Decisions are more likely to be delegated to players with better information and more representative preferences. The possibility of ex post protests may force manager...

Editor—Doctors and managers obviously need to work together. To have two powerful groups not working together is likely to frustrate the efforts of both and to damage the service offered to patients. Why then is the relationship between doctors and managers often strained and currently perceived to be at a low ebb? Why is it that two groups, both protesting a desire to put patients at the centr...

Many organizations depend on the success of rapidly deployed, limited time frame and multipartner projects as an important element of their business strategies. Information management is regarded as a critical and upmost important issue, especially in projects. Complex projects require additional team collaboration and a consistent information management strategy to support the development of t...

Although most secondary schools use management information systems (MISs), these systems are primarily used for clerical purposes and are not used to a significant extent to support higher order managerial activities. This situation is less than desirable, as schools are receiving more discretion in developing school policies and MISs could be offering important assistance in this respect. Our ...

Model checking is traditionally applied to computer system design. It has proven to be a valuable technique. However, it requires detailed specifications of systems and requirements, and is therefore not very accessible. In this paper we show how model checking can be applied in the context of business modeling and analysis by people that are not trained in formal techniques. Spin is used as th...

Doctors and politicians have rarely seen eye to eye on what a health service should provide and how it should be managed. The introduction of general management in 1984, while initially successful, created new fault-lines between doctors, managers and politicians that were compounded by a succession of NHS reorganisations. These changes brought politics too close to front-line management, highl...

Operating System designers currently face two major challenges. One is the coexistence of time-sharing and dynamic real-time components on a single machine and even in the same application. The other is that many acceleration techniques (e.g. caches) used in modern hardware architectures work very well for the average case, but not for the worst case which counts for real-time systems. This sce...